Track a phone call to a contact

1. Open the contact you want to call.
2. On the Actions menu, point to Call Contact, and then click the phone number.
3. To record the start and end time of the call, select the Create new journal entry when starting new call check box.
   If you select this check box, after you start the call, a journal entry opens with the timer running. You can type notes in the text box of the journal entry while you talk.
4. Click Start Call.
5. Pick up the phone handset, and then click Talk.
6. When you are finished, click Pause Timer to stop the clock, and then click Save and Close.
7. Click End Call, and then hang up the phone.

To view the new journal entry for the call, click the Activities tab, and then in the Show list, click Journal.

Note If you don't see the entry for the phone call when you click the Activities tab in the contact and then click Journal in the Show list, you might need to change how the contact is filed.

Maintain address books and a contact list

An address book in Outlook is an electronic version of a paper address book that stores names, phone numbers, and other information. You may have multiple address books, such as your company's global address book and a Personal Address Book