Add a contact from a message or meeting request

1. In the open e-mail message or meeting request, in the From, To or Cc field, right-click the name you want to add to Contacts, and then click Add to Contacts on the shortcut menu.
When the entry for the contact opens, the name and e-mail address are filled in for you. If you want, add any other information for the contact.

2. Click Save and Close on the toolbar.

Add an address to my Outlook Contacts folder from e-mail I receive

In Outlook 2000, you can easily add to your Contacts folder the name of anyone who sends you an e-mail message.

Add a sender's name to your Contacts folder

1. Open the e-mail message.

2. On the From line, right-click the name of the sender, and then click Add to Contacts.

A contact will open with the sender's name and e-mail address filled in. You can add any other information you want.

Display a map for an Outlook Contact

Just knowing the address of your customers, business contacts, and other places you travel to may not be enough to quickly find the location. If you're not familiar with the area, it can be time consuming to drive around until you figure out the street system. Outlook 2000 takes the guesswork out of traveling. Working with your Web browser, such as Microsoft Internet Explorer, Outlook automatically links an address in your Contacts folder to a map of that area that's available through the Expedia® Maps Web site on the Internet.

Note If an address is in your Personal Address Book, you can import it into Contacts to use the mapping and other features Contacts offers. For more information, type import addresses into contacts in the Office Assistant or on the Answer Wizard tab in the Outlook Help window, and then click Search.

See a map of a contact's address

1. Click Contacts on the Outlook Bar.
2. Click the contact whose address you want to locate.
3. On the File menu, point to Open, and then click Selected Items.
4. Under the address button, click the down arrow, and then click the type of address you want to find on a map - Business, Home, or Other.
5. On the Actions menu, click Display Map of Address.

On the Expedia Maps Web site, you might need to specify additional information to get the most appropriate map for your needs. For help on this, click the Help button on the Expedia Maps Web site toolbar.

If the Web site can't display a map for the address, verify that you entered the address correctly. In the contact in Outlook, click the Address button. Make sure the fields contain the correct information.

Keep a record in Outlook of calls

In today's world, time is money, so you want to keep track of how much time you spend consulting with a client, researching information, or otherwise spending billable time making phone calls. Also, you'll want to keep a record of what you discussed, decisions you made, issues to follow up on, and other important content of your conversation. You can do all this by creating a journal entry from within Contacts. While you type notes to document your conversation, Outlook will record the call length. If you want to, you can also look up previous calls and other journal entries related to that contact.

The following procedure assumes your computer and modem are set up for automatic phone dialing. If they aren't, learn how to do this by typing automatic dialing in the Office Assistant or on the Answer Wizard tab in the Outlook Help window, and then clicking Search. Also, see Using Outlook to dial local calls that require an area code.