iYogi Awarded Red Herring Top 100 Global Company

Recognizing the first, global, direct to consumers and small business technical support service from India

New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.

"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."

"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".

"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.

About Red Herring

Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.

About iYogi

iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.


iYogi Contact:

Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net

Red Herring Contact:

Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

Troubleshoot Outlook Weekly Calender View Error

In this post you learn about troubleshoot Weekly View Error. If Sunday does not display as frist day in weekly view. follows the steps to troubleshoot this Outlook problems.

When you turn off the Compress weekend days option and then choose Sunday as the first day of the week in Monthly views, the display and the printout work as expected.

To turn off the Compress Weekend Days option in Microsoft Outlook 2000 and in Microsoft Outlook 2002, follow these steps:
1. On the View menu, point to Current View, and then click Customize Current View.
2. In the View Summary dialog box, click Other Settings.
3. In the Month area, click to clear the Compress weekend days check box.
4. Click OK two times.
Note The small monthly calendar that is displayed in the Day/Week/Month view always displays the correct "First day of week" choice, even when the Compress weekend days option is turned on.

To turn off the Compress Weekend Days option in Microsoft Office Outlook 2003, follow these steps:
1. On the View menu, point to Arrange By, point to Current View, and then click Customize Current View.
2. In the Customize View dialog box, click Other Settings.
3. In the Month area, click to clear the Compress weekend days check box.
4. Click OK two times.


Note When you choose to show Sunday as the first day of the week in Microsoft Outlook, the Weekly Calendar display and the Weekly Calendar printout are not changed as you expect. But I hope that It is useful for Outlook Troubleshooting.

Exchange Client Cannot Resolve Hidden Recipient

This post provides information about Outlook Support for resolving Hidden Recipient Prblems.
This problem occur When you attempt to open a new profile, you may receive a Check Name dialog box with the following error message:
The name could not be resolved. The name could not be matched to a name in the address list.

Solution:

Open the Exchange Administrator program and temporarily unhide the recipient from the Address Book by following these steps:

1. From the View menu, select Hidden Recipients.
2. Double click the Recipients container and highlight the mailbox desired.
3. Double click to view the properties of the mailbox.
4. Select the Advanced tab and uncheck the "Hide from Address Book" option.
5. The name can be resolved at this point. Once this is completed, you can hide the name from the Address Book again if needed.

The Windows XP-Based Fax Service Does Not Transfer Incoming Faxes to Your Inbox in Outlook 2000 or Outlook 2002

You cannot use the Windows XP-based Fax service to transfer incoming faxes into your Inbox in Outlook 2000 or Outlook 2002.This behavior occurs because Messaging Application Programming Interface (MAPI) for the Fax service is not supported on computers that are running Windows XP. On Windows XP-based computers, you can send faxes only to a folder in which the fax is saved as a fax file.

Follows the steps to fix it....

1. When you are prompted to specify routing options for incoming faxes, click the option to store a copy of the fax in a folder, and then locate a folder in which you want to store the faxes.
2. Start either Outlook 2000 or Outlook 2002.
3. On the File menu, point to New, and then click Mail Message.
4. Attach the fax file to the message. To do this, click File on the Insert menu, and then locate and click the file to attach it to the message.
5. Send the message to yourself or to the fax recipient.

For More Information

For getting more information get Outlook Support

For additional information about how to configure the Fax service, click the article numbers below to view the articles in the Microsoft Knowledge Base:
227194 How to Configure Windows 2000 to Send and Receive Faxes

You are repeatedly prompted for credentials when you log on to the e-mail server in Outlook 2000

SYMPTOMS
If you connect to Microsoft Exchange 5.5 or Microsoft Exchange 2000 to send or receive messages, you are repeatedly prompted for credentials and do not receive an error message. If you attempt to authenticate to the server through Telnet, you receive an error message that states that this authentication method has been disabled.

If you have Outlook 2000 in Corporate or Workgroup (CW) mode, you do not receive anything except for the repeat prompt for your logon credentials.

If you have Outlook 2000 in Internet Mail Only (IMO) mode, you receive the following error message:
There was a problem logging onto your mail server. Your User Name was rejected. Account: 'test', Server: 'lima', Protocol: POP3, Server Response: '-ERR Clear text passwords have been disabled for this protocol.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91
Solution:

Outlook 2000 Internet Mail Only

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
1. Start Outlook.
2. On the Tools menu, click Accounts.
3. In the Internet Accounts dialog box, click the Mail tab, and then click your e-mail account.
4. Click the Servers tab, and then click Log on using Secure Password Authentication under Incoming Mail Server.

Solution Of this Error in Corporate

NOTE: The procedures in this post only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
1. Start Outlook.
2. On the Tools menu, click Services.
3. In the Services dialog box, click your Internet E-mail account.
4. Click the Servers tab, and then click Log on using Secure Password Authentication under Incoming Mail Server.

For More Information

Outlook Support

OL2000: Reminder and Private Symbols Show as Boxes

SYMPTOMS
When viewing an appointment or meeting in the Calendar folder, the reminder, private, and recurrence symbols may show as boxes or strange symbols.

CAUSE
A missing or corrupted MS Outlook font can cause this problem.

RESOLUTION
Reinstall the MS Outlook font.

MORE INFORMATION
To reinstall the MS Outlook font, follow these steps:
1. Search for and rename the file, outlook.ttf.
2. Run Setup to reinstall the MS Outlook font.