RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

Troubleshoot Outlook Weekly Calender View Error

In this post you learn about troubleshoot Weekly View Error. If Sunday does not display as frist day in weekly view. follows the steps to troubleshoot this Outlook problems.

When you turn off the Compress weekend days option and then choose Sunday as the first day of the week in Monthly views, the display and the printout work as expected.

To turn off the Compress Weekend Days option in Microsoft Outlook 2000 and in Microsoft Outlook 2002, follow these steps:
1. On the View menu, point to Current View, and then click Customize Current View.
2. In the View Summary dialog box, click Other Settings.
3. In the Month area, click to clear the Compress weekend days check box.
4. Click OK two times.
Note The small monthly calendar that is displayed in the Day/Week/Month view always displays the correct "First day of week" choice, even when the Compress weekend days option is turned on.

To turn off the Compress Weekend Days option in Microsoft Office Outlook 2003, follow these steps:
1. On the View menu, point to Arrange By, point to Current View, and then click Customize Current View.
2. In the Customize View dialog box, click Other Settings.
3. In the Month area, click to clear the Compress weekend days check box.
4. Click OK two times.


Note When you choose to show Sunday as the first day of the week in Microsoft Outlook, the Weekly Calendar display and the Weekly Calendar printout are not changed as you expect. But I hope that It is useful for Outlook Troubleshooting.

Exchange Client Cannot Resolve Hidden Recipient

This post provides information about Outlook Support for resolving Hidden Recipient Prblems.
This problem occur When you attempt to open a new profile, you may receive a Check Name dialog box with the following error message:
The name could not be resolved. The name could not be matched to a name in the address list.

Solution:

Open the Exchange Administrator program and temporarily unhide the recipient from the Address Book by following these steps:

1. From the View menu, select Hidden Recipients.
2. Double click the Recipients container and highlight the mailbox desired.
3. Double click to view the properties of the mailbox.
4. Select the Advanced tab and uncheck the "Hide from Address Book" option.
5. The name can be resolved at this point. Once this is completed, you can hide the name from the Address Book again if needed.

The Windows XP-Based Fax Service Does Not Transfer Incoming Faxes to Your Inbox in Outlook 2000 or Outlook 2002

You cannot use the Windows XP-based Fax service to transfer incoming faxes into your Inbox in Outlook 2000 or Outlook 2002.This behavior occurs because Messaging Application Programming Interface (MAPI) for the Fax service is not supported on computers that are running Windows XP. On Windows XP-based computers, you can send faxes only to a folder in which the fax is saved as a fax file.

Follows the steps to fix it....

1. When you are prompted to specify routing options for incoming faxes, click the option to store a copy of the fax in a folder, and then locate a folder in which you want to store the faxes.
2. Start either Outlook 2000 or Outlook 2002.
3. On the File menu, point to New, and then click Mail Message.
4. Attach the fax file to the message. To do this, click File on the Insert menu, and then locate and click the file to attach it to the message.
5. Send the message to yourself or to the fax recipient.

For More Information

For getting more information get Outlook Support

For additional information about how to configure the Fax service, click the article numbers below to view the articles in the Microsoft Knowledge Base:
227194 How to Configure Windows 2000 to Send and Receive Faxes

You are repeatedly prompted for credentials when you log on to the e-mail server in Outlook 2000

SYMPTOMS
If you connect to Microsoft Exchange 5.5 or Microsoft Exchange 2000 to send or receive messages, you are repeatedly prompted for credentials and do not receive an error message. If you attempt to authenticate to the server through Telnet, you receive an error message that states that this authentication method has been disabled.

If you have Outlook 2000 in Corporate or Workgroup (CW) mode, you do not receive anything except for the repeat prompt for your logon credentials.

If you have Outlook 2000 in Internet Mail Only (IMO) mode, you receive the following error message:
There was a problem logging onto your mail server. Your User Name was rejected. Account: 'test', Server: 'lima', Protocol: POP3, Server Response: '-ERR Clear text passwords have been disabled for this protocol.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91
Solution:

Outlook 2000 Internet Mail Only

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
1. Start Outlook.
2. On the Tools menu, click Accounts.
3. In the Internet Accounts dialog box, click the Mail tab, and then click your e-mail account.
4. Click the Servers tab, and then click Log on using Secure Password Authentication under Incoming Mail Server.

Solution Of this Error in Corporate

NOTE: The procedures in this post only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
1. Start Outlook.
2. On the Tools menu, click Services.
3. In the Services dialog box, click your Internet E-mail account.
4. Click the Servers tab, and then click Log on using Secure Password Authentication under Incoming Mail Server.

For More Information

Outlook Support

OL2000: Reminder and Private Symbols Show as Boxes

SYMPTOMS
When viewing an appointment or meeting in the Calendar folder, the reminder, private, and recurrence symbols may show as boxes or strange symbols.

CAUSE
A missing or corrupted MS Outlook font can cause this problem.

RESOLUTION
Reinstall the MS Outlook font.

MORE INFORMATION
To reinstall the MS Outlook font, follow these steps:
1. Search for and rename the file, outlook.ttf.
2. Run Setup to reinstall the MS Outlook font.

The File Xxxx.pst Could Not Be Found' Outlook Error

While attempting to start MS Outlook, the following error message may shock you:

‘The file xxxx.pst could not be found”

The xxxx.pst is referring to the database which is responsible for holding all the e-mail messages and other objects in Outlook, sent and received. In this case Outlook is unable to open the file. You can solve that problem using this solution and also use Remote Outlook Support.

Explanation

For this behavior of Outlook, there could be two reasons:

• The corruption of the PST file

• The PST is located on the network server which is currently unavailable

Solution

The PST is not safe to be used on network, but still if it has been used then this is possible that the machine, where it is residing, is turned off or probably disconnected. You may contact your system administrator to know the actual cause and may help you to move the file to your system so that local access, for which it has been designed, can be welcomed.

But if the file is already stored locally and the mentioned error message is bothering you then this is the awful condition as this is the case of PST corruption. The PST holds all your e-mail messages, contacts, tasks and other Outlook objects which need PST repair.

The inbuilt utility, Inbox Repair Tool, can be used in this case, which is a problem solver of few of the PST corruption complications. But unfortunately the biggies of the PST corruption issues, which occur due to external reasons, can’t be undergone PST recovery from this tool. So what to do next?

Well, the ultimate solution to repair Outlook PST is PST repair software which can fix all the PST corruption issues. These software are designed so as to apply the effective scanning algorithms and to be capable of having PST recovery for all the Outlook objects.

Stellar Phoenix Outlook PST Repair software does the tremendous job to repair Outlook PST. This software repairs and restores all the Outlook objects with the influential scanning algorithms and is usable with Outlook 98, 2000, 2002, 2003 and 2007.

This PST recovery software offers the intuitive user interface to the users and doesn’t make any alteration to the contents of corrupted PST. The software performs very well the job of PST repair in all the corruption instances. Valuable for repairing password protected and encrypted files as well, this PST recovery software is the ultimate tool.