Microsoft Outlook 2000 Support

Why You Should Go 64-Bit With Windows 7

2009-10-25T22:21:00.000-07:00

Microsoft’s upcoming Windows 7 with 64-bit version runs beautifully with 4GB of RAM, enabling you to manage tons of applications with zero slowdown. This new version of Windows

7 also makes your system more futureproof, allowing you to take your system to 8GB, 32GB or even a terabyte, before too long.64 bit

However, hardware is the biggest issue. You cannot work with your 64-bit OS, if a gadget doesn’t have 64-bit drivers, as 32-bit drivers aren’t supported.

There are some software problems too. For example, sometimes Google’s Chrome may not operate efficiently with Windows 7 64-bit. Although Adobe Flash doesn’t run with 64-bit

browsers, it can be operated with the regular 32-bit browser.

Using a 64 bit OS for a 64 bit processer can address far more than 4GB of memory, which is suitable for avid gamers, CAD, video editors and huge multi-taskers. While any 32 bit

software will still be restricted to 4GB memory, a 64 bit CPU, OS and applications will take full advantage of the additional RAM.

However, if you possess a 64 bit capable CPU but use older hardware, then staying with a 32 bit version for the time being will be safer to ensure that you don’t require extra

upgrades.

But if you have the latest hardware and drivers, it may be beneficial to step up to a 64 bit OS. For a user working regularly with 64 bit optimised resource hungry applications

– like video editing, CAD and image packages – it would be especially advantageous to be able to work with more than 4GB of RAM along with the other improvements.

64-bit computing will soon be a common standard, as all hardware from the last couple of years has been customized accordingly. However, there is still a strong case for some

users to stick with 32 bit Windows for the time being until a complete upgrade cycle has passed for the majority of users.
it's all about Windows 7 features .

Boot Windows 7 in just under 10 seconds

2009-10-21T01:06:00.000-07:00

Great success is achieved by Microsoft by reducing the boot timing for its latest operating system, Windows 7, to only 10 seconds. This is amazing, considering the fact that the BIOS has to turn on everything in the system from the CPU to hard drive, before the OS begins to load.

Windows 7 has achieved this feat of extremely low boot time by using a healthy hardware configuration. Moreover, most of the hardware manufacturing firms are paying more attention on cutting the boot time.

For example the Lenovo Group Ltd is making some remarkable changes like:

* Helps to prevent the BIOS phase from the loading of driver.
* Fixing the drivers of on-board hardware components that were cumulatively causing massive delays.
* Avoiding the loading of unessential application being included in the Startup programs. Using msconfig to disable stuff that runs on startup

Dell, Toshiba and HP are also on course to follow the same trend.

Windows 7 version works extremely good even in the case of multiple operating systems. If your hard disk has ample space then you can create a partition and dual boot your system. When you will turn on your computer, it will ask you about the option of OS.

If you wish to improve the boot processing then Windows 7 offers you some ultimate tools as mentioned below:

* Defragmenter should be used frequently.
* Defragment your Windows page file and registry as well.
* Check your hard drive from the temporary files frequently.
* Load up Windows faster by using Startup Delayer a free program that will speed up the boot time of Windows by delaying the startup of programs.
* MSCONFIG will help you keep a check on many of useless Startup programs.
* Use a program click memtest86 or Prime95 to check bad memories on your PC.
* Do check your BIOS version, if required update it.
* Run chkdisk to remove bad sectors in hard drive.

Advanced Outlook Repair

2009-07-17T03:33:00.000-07:00

E-mail and delete the Outlook object error:

When you delete an e-mail or other items in Outlook, clicking on the button "Del" button, and then will be transferred to the Trash folder. You can simply restore in the Trash folder, you want to find e-mail messages, and returns to its original location or any other normal folder.

However, if you delete the paragraph with "Ctrl - Del", or remove this item from the "basket" folder, then delete the item permanently from Outlook. This is the only way to restore it is to use our product Advanced Outlook Repair can solve this problem, like the wind, namely:

1. Select the Outlook PST file, delete a number of projects is a source to restore files PST.
2. Conclude fixed PST file name if necessary.
3. Repair Outlook PST source. Advanced Outlook Repair will scan and remove deleted items.
4. In the process of repair, you can use Outlook, to open the file PST, and still find all deleted items to restore the objects to delete forever. For example, if you use "Ctrl - Del" to delete an e-mail inbox, then Advanced Outlook Repair will be restored on the Inbox to a folder in the recovery process. If you are using the "Delete" to delete this message from your Inbox, and then removed from the basket, and then restore, will return to a "basket" folder.

Note:
1. If you can not find a place in the draft, they will be deleted permanently, you can try to find their own way, are as follows:
1.1, to find their "Recovered_Groupxxx file. Deleted items can be viewed as objects found that the restoration and creation of a folder named" Recovered_Groupxxx "set in the file PST.
1.2 If you want to know more about the nature of the project, such as electronic mail, provided a number of key words in the body of an email message, and so on, then you can use these attributes as search criteria, Outlook, and use search to find desired point on all fixed assets PST. In some cases, deleted items can be restored, and in any other file or folder name. Use the search function in Outlook, you can find them easily.
You may notice, to eliminate duplication Recovered_Groupxxx file. Please just ignore them. When Microsoft Outlook, to delete a project, it will make copies of implied. Advanced Outlook Repair is so powerful that it can obtain a copy of these implicit and treat them as found objects, which are the restoration and creation of a folder named "Recovered_Groupxxx" set in the file PST.

How to get the Calendar or Task Reminders - Outlook 2000

2009-07-14T03:45:00.000-07:00

Symptoms: - May your Outlook calendar or task reminders do not appear as scheduled. In addition, in May, you will receive the following message when you click Save and close the new appointment, pay attention to:
Paul said that the investigation in May, not because the issue is not on your calendar or task folder. All this is true?

Reasons: - There are four reasons for this behavior:

* Outlook does not work. Microsoft Schedule +, which is a separate file to handle reminders, the main control program like Outlook. If Outlook is not running, it is not known.
* To remember the calendar or task will not be in your folder. God reminds the lead in the calendar or task folder. The presence of the main folder in your mail. When you create an e - mail, you specify your mail or in personal folders (. PST) in the folder "Incoming e-mail points.

For example, if you get mail in personal folders (. PST) file Inbox and create an appointment in your mailbox, calendar reminder to remind people not happen. If you create the same reminder in your calendar of personal records, it appears that, in a reminder that when the time comes.
* Email service is set to "None" (without the quotes). You must specify the default location for the operational services to cope.
* Note the folder that contains the damaged or corrupted reminder items.

Resolution: - use one of the following methods to solve this problem:

* If Outlook is not running, start Outlook, Outlook is working, and constantly keep in mind is obtained.
* When you create reminders, verify that they are stored in the calendar, or tasks.
* From Outlook, click Start, Run, type Outlook / CleanReminders, and then click OK.

Where Does Outlook Store All History Data ? ?

2009-07-09T04:06:00.000-07:00

Will all of your Outlook data (e-mail, contacts, calendar, etc.) in the ominous "Personal Folders" (. Pst) file. They are proprietary and complex, it is a good idea, and then return to their now. First, you need to find the location to make your Outlook. pst files, but.

* Select File Data File Management ... from the menu in Outlook.

* Highlight your main data file (usually called Personal Folders).

* Click to open the folder ....

To determine the folder and an earlier version of Outlook 2002 to save your data:

* Right-mouse click the Outlook Today, whether in the Outlook bar or folder list.
* Select Properties from the pop-up menu.
* Select Advanced ....
* Please note the path listed under Path:.
* Select the path does not include the file name (usually this will be "outlook.pst") with your mouse.
* Press Ctrl - C to copy the path.
o If, for example, the path listed under Path: is the "C: \ The Documents and Settings \ email.guide \ Application Data \ Microsoft \'s Outlook \ outlook.pst", you can select and copy the "C: \ of the Documents and Settings \ email.guide \ Application Data \ Microsoft \ Outlook in \. "
* Now select Run ... from the Start menu.
* Press Ctrl - V to paste the path
Press the Enter key to open your Outlook data folder in Windows Explorer.

Dealing with .pst Files

2009-07-06T04:10:00.000-07:00

For Microsoft Office Outlook 2003 can support a greater personal folders (. Pst) files than earlier versions - up to 33TB. In view of the possibility of archive or export. pst files may be large enough to increase the exclusion of other data the user's hard drive, you may want to look at again. pst file to use in your organization. Outlook 2003, you can use Group Policy to control the size of the old and new. pst file. Even if you are not planning to move to Outlook 2003 any time soon, know how to use Outlook. pst file, and you can disable the use of an earlier version can come in handy.

Use Outlook. pst file you are more likely than the achievement. The most familiar use is an independent user. pst file, not the Exchange mailbox as the default information store. Users can usually create more. pst file to open Outlook's automatic archiving function, which the old items. regular schedule pst file, or through the use of the file, import and export data export orders. pst file. Outlook also automatically creates a. pst file, if the user adds an IMAP4 or Hotmail account to his or her e-mail profile; Outlook use this. pst file to store the local cache of the IMAP or Hotmail e-mail account. Finally, Outlook 2003 to create a new one. pst file, if a user views a Windows SharePoint Services (WSS) events or contacts list, and click the "Link to Outlook" link; this. pst file contains the local copy of SharePoint links list.

Provide some control over it. pst file use, Outlook 98 and later support DisablePST registry values. This DWORD value is in the HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Office \ 11.0 \ Outlook registry subkey in in Outlook 2003; change "11.0" to "10.0" in the Outlook 2002, "9.0" in the Outlook 2000, or "8.0 "The Outlook 98. The DisablePST value does not exist by default, so you need to buy, if you want to disable. pst file. Allowable value is 1 (disabled) and 0 (enabled, default).

DisablePST initial use of an earlier version of Outlook 2002 in, Outlook 2000, the Outlook 98 and in order to prevent users from archiving and export or import. pst file. DisablePST 1 set of these versions of these functions shut down and disable the creation of new. pst file from the file, the new menu. User account configuration in the enterprise / working group model, however, still be able to add new or existing. pst file to their email profile (through the file, Data File Management dialog box or in Outlook 2002 the tools, services dialog box in Outlook 2000 or Outlook 98), therefore some of the Ad Hoc Committee. pst file use is still possible in these versions.

Source :- http://windowsitpro.com/article/articleid/40961/dealing-with-pst-files.html

Display a map for an Outlook Contact's U.S. address

2009-07-01T04:02:00.000-07:00

Just knowing the address of your customers, business contacts, and other places you travel to may not be enough to quickly find the location. If you're not familiar with the area, it can be time consuming to drive around until you figure out the street system. Outlook 2000 takes the guesswork out of traveling. Working with your Web browser, such as Microsoft Internet Explorer, Outlook automatically links an address in your Contacts folder to a map of that area that's available through the Expedia® Maps Web site on the Internet.

Note If an address is in your Personal Address Book, you can import it into Contacts to use the mapping and other features Contacts offers. For more information, type import addresses into contacts in the Office Assistant or on the Answer Wizard tab in the Outlook Help window, and then click Search.

See a map of a contact's address

1.Click Contacts on the Outlook Bar.
2.Click the contact whose address you want to locate.
3.On the File menu, point to Open, and then click Selected Items.
4.Under the address button, click the down arrow, and then click the type of address you want to find on a map - Business, Home, or Other.
5.On the Actions menu, click Display Map of Address.
On the Expedia Maps Web site, you might need to specify additional information to get the most appropriate map for your needs. For help on this, click the Help button on the Expedia Maps Web site toolbar.
If the Web site can't display a map for the address, verify that you entered the address correctly. In the contact in Outlook, click the Address button. Make sure the fields contain the correct information.

Set personal reminders in Outlook

2009-06-25T03:50:00.000-07:00

Somebody you ever wanted to set an Looking reminder for something - say, to buy groceries on your way lodging from wreak - but didn't poorness to pretend it an decision because you didn't essential the moment to materialize to others as toiling on your calendar? There are two ways you can do this.

The original way is to create an circumstance. An event is commonly an process that lasts 24 hours or yearner, much as a class feigning or a seminar. Events seem in banners at the top of your calendar.

The merchandise way is to create an decision of adjust instant duration. Appointments ever seem on your own calendar and usually appear as busy clip when others look your calendar. However, since this engagement has no time, it gift not be seen when others see your calendar.

Formerly you find where you essential your reminder to be displayed - at the top of your calendar (an event) or in the calendar (an determination with correct time length) - uprise the steps below to create a individualized reminder.
Set a individualized reminder using an event or an someone with no measure length

1. On the File menu, point to New, and then click Appointment.
2. In the Subject box, type your reminder text.
3. Do one of the following:
To create an event, select the All day event check box.
To create an appointment with zero time duration, select the time you want the appointment to start, and then change the end time to be the same as the start time.
4. Select the Reminder check box, and then enter the amount of time before the appointment when you want the reminder to occur.
5.Click Save and Close.

How to copy Outlook Calendar items from one folder to another

2009-06-18T03:12:00.000-07:00

In Microsoft Office Outlook 2007, Outlook 2003, Outlook 2002, and Outlook 2000, you cannot copy all the items in a Calendar folder when you right-click the folder, you click Copy Calendar, and then you paste in another top-level folder. Instead, this method creates a new subfolder under the destination folder.

To copy all of the items from a Calendar folder to another folder, you must select each item and then copy and paste it to the target folder.

To copy all the Calendar items to another folder, you must first display all the items in a tabular view.

To display the items in the folder in a tablular view, use one of the following methods:

* Temporarily clear the filter from an existing tabular view.
* Define a new permanent, tabular view of all calendar items.

Clearing the filter from an existing view

To clear the filter from an existing tabular view, follow these steps:

1. Click to select the Outlook Calendar folder.
2. On the View menu, point to Current View, and then click to select one of the tabular views such as Events or By Category.
3. On the View menu, point to Current View, and then click Customize Current View.
4. In the View Summary dialog box, click Filter, click Clear All, and then click OK twice.

Defining a new tabular view
To define a new permanent, tabular view, follow these steps:

1. Click to select the Calendar folder.
2. On the View menu, point to Current View, click Define Views, and then click New.
3. Type a name for the new view, click to select Table, and then click OK.
4. In View Summary, click Sort.
5. In the Sort items by list, click to select Start and Ascending.
6. In the Then By list, click to select (none), and then click OK.
7. Click OK, and then click Apply View.

Either one of the previous procedures will display a list of all Calendar items.

After all items are displayed, follow these steps:

1. On the Edit menu, click Select All.
2. On the Edit menu, click Copy.
3. Click to select the destination folder.
4. On the Edit menu, click Paste.

This process inserts a copy of all the Calendar items into the destination folder.

How to make a backup copy of a personal folders (.pst) file

2009-06-02T04:21:00.000-07:00

This article describes how to automatically back up your personal folders (.pst) file in Microsoft Outlook 2002 and Microsoft Office Outlook 2003. If you are not using Outlook together with Microsoft Exchange Server, Outlook stores all its data in a .pst file. If you want to back up or export a particular folder, such as the Contacts folder or the Calendar folder, follow the steps :-

To back up the whole .pst file, follow these steps:

1. Close any mail-related programs such as Outlook, Exchange, or Microsoft Windows Messaging.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click Mail and Fax or Mail.
4. Click the Personal Folders service you want to back up. By default, this service is called Personal Folders. However, services may be renamed. If a service is renamed, you can determine the type of the service. To do this, click the service in the list of services, and then click Properties. In the dialog box that appears, the title bar displays Personal Folders if the service is a Personal Folders service. After you read the title bar of the dialog box, click Cancel. Use this method to determine the type of any service with which you are unfamiliar.

5. Click Properties, and then make a note of the path and the file name that is listed.

Note :- You can possibly reduce the size of a .pst file when you click Compact Now. This is especially useful if you plan to back up the .pst file to a floppy disk.
6. Click OK two times to close the Properties dialog box.
7. Make a copy of the file that you noted in step 5 by using Windows Explorer or My Computer.

If you ever have to restore a .pst file from removable media such as a floppy disk or a CD, copy the backup copy of the file that you created by using the previous steps. Restore the backup copy of the .pst file, to the same hard disk, path, and file name that you noted in step 5.

How to export .pst file data

To export an individual folder, such as the Contacts folder or the Calendar folder, follow these steps:
1. On the File menu, click Import And Export.
2. Click Export To File, and then click Next.
3. Click Personal Folder file (.pst), and then click Next.
4. Click the folder that you want to export, and then click Next.
5. In Save exported file as, type the name of the file to which the data is exported.
6. Click Finish.

How to import .pst file data
To import a .pst file into Outlook, follow these steps:

1. On the File menu, click Import And Export.
2. Click Import from another program or file, and then click Next.
3. Click Personal folder file (.pst), and then click Next.
4. Type the path and the name of the .pst file that you want to import, and then click Next.
5. Click the folder into which the data is imported.
6.Click Finish.

what type of Outlook Setup options that you are using

2009-05-26T06:51:00.000-07:00

There are three different ways to set up Outlook depending on how you intend to use the program. They are

Corporate or Workgroup, Internet Mail Only, and No E-mail.

Corporate or Workgroup

Corporate or Workgroup is provides full MAPI (Messaging Application Programming Interface) compliance. This

also allows connection to any MAPI compliant mail server.

To add services to Outlook, click Services on the Tools menu. This is the same as double- clicking the Mail

icon in Control Panel.

Available Corporate or Workgroup Services:
*Internet E-mail
*Microsoft Exchange Server
*Microsoft LDAP Server
*Microsoft Fax
*Microsoft Mail
*Outlook Address Book
*Personal Address Book
*Personal Folders

Internet Mail Only

Internet Mail Only provides services to connect to multiple Internet service providers (ISP) and their

POP3, SMTP, or IMAP mail servers. In addition, you can connect to Internet-based directory services, some

of which are listed below.

To modify or add any of these services, on the Tools menu, click Accounts to see a list of current e-mail,

IMAP, and directory services.

Accounts (Multiple Internet Accounts):

Contact your ISP for mail server information for your account, including incoming (POP3) and outgoing

(SMTP) mail server names, password, and account name. If you have multiple accounts, you must give each

mail account its own name.

No E-mail

The No E-mail option sets up Outlook as a desktop information manager with no mail functionality. This

option uses a personal folder (*.pst) to store Calendar, Contacts, Tasks, Journal, and Notes.

iYogi Acquires Clean Machine Inc.

2009-05-14T02:12:00.001-07:00

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

iYogi Awarded Red Herring Top 100 Global Company

2009-01-29T06:10:00.000-08:00

Recognizing the first, global, direct to consumers and small business technical support service from India

New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.

"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."

"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".

"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.

About Red Herring

Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.

About iYogi

iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.

iYogi Contact:

Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net

Red Herring Contact:

Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

2008-12-15T04:55:00.000-08:00

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

Troubleshoot Outlook Weekly Calender View Error

2008-11-17T01:55:00.000-08:00

In this post you learn about troubleshoot Weekly View Error. If Sunday does not display as frist day in weekly view. follows the steps to troubleshoot this Outlook problems.

When you turn off the Compress weekend days option and then choose Sunday as the first day of the week in Monthly views, the display and the printout work as expected.

To turn off the Compress Weekend Days option in Microsoft Outlook 2000 and in Microsoft Outlook 2002, follow these steps:
1. On the View menu, point to Current View, and then click Customize Current View.
2. In the View Summary dialog box, click Other Settings.
3. In the Month area, click to clear the Compress weekend days check box.
4. Click OK two times.
Note The small monthly calendar that is displayed in the Day/Week/Month view always displays the correct "First day of week" choice, even when the Compress weekend days option is turned on.

To turn off the Compress Weekend Days option in Microsoft Office Outlook 2003, follow these steps:
1. On the View menu, point to Arrange By, point to Current View, and then click Customize Current View.
2. In the Customize View dialog box, click Other Settings.
3. In the Month area, click to clear the Compress weekend days check box.
4. Click OK two times.

Note When you choose to show Sunday as the first day of the week in Microsoft Outlook, the Weekly Calendar display and the Weekly Calendar printout are not changed as you expect. But I hope that It is useful for Outlook Troubleshooting.

Exchange Client Cannot Resolve Hidden Recipient

2008-11-10T22:42:00.000-08:00

This post provides information about Outlook Support for resolving Hidden Recipient Prblems.
This problem occur When you attempt to open a new profile, you may receive a Check Name dialog box with the following error message:
The name could not be resolved. The name could not be matched to a name in the address list.

Solution:

Open the Exchange Administrator program and temporarily unhide the recipient from the Address Book by following these steps:

1. From the View menu, select Hidden Recipients.
2. Double click the Recipients container and highlight the mailbox desired.
3. Double click to view the properties of the mailbox.
4. Select the Advanced tab and uncheck the "Hide from Address Book" option.
5. The name can be resolved at this point. Once this is completed, you can hide the name from the Address Book again if needed.

The Windows XP-Based Fax Service Does Not Transfer Incoming Faxes to Your Inbox in Outlook 2000 or Outlook 2002

2008-11-05T22:05:00.000-08:00

You cannot use the Windows XP-based Fax service to transfer incoming faxes into your Inbox in Outlook 2000 or Outlook 2002.This behavior occurs because Messaging Application Programming Interface (MAPI) for the Fax service is not supported on computers that are running Windows XP. On Windows XP-based computers, you can send faxes only to a folder in which the fax is saved as a fax file.

Follows the steps to fix it....

1. When you are prompted to specify routing options for incoming faxes, click the option to store a copy of the fax in a folder, and then locate a folder in which you want to store the faxes.
2. Start either Outlook 2000 or Outlook 2002.
3. On the File menu, point to New, and then click Mail Message.
4. Attach the fax file to the message. To do this, click File on the Insert menu, and then locate and click the file to attach it to the message.
5. Send the message to yourself or to the fax recipient.

For More Information

For getting more information get Outlook Support

For additional information about how to configure the Fax service, click the article numbers below to view the articles in the Microsoft Knowledge Base:
227194 How to Configure Windows 2000 to Send and Receive Faxes

You are repeatedly prompted for credentials when you log on to the e-mail server in Outlook 2000

2008-11-02T23:08:00.000-08:00

SYMPTOMS
If you connect to Microsoft Exchange 5.5 or Microsoft Exchange 2000 to send or receive messages, you are repeatedly prompted for credentials and do not receive an error message. If you attempt to authenticate to the server through Telnet, you receive an error message that states that this authentication method has been disabled.

If you have Outlook 2000 in Corporate or Workgroup (CW) mode, you do not receive anything except for the repeat prompt for your logon credentials.

If you have Outlook 2000 in Internet Mail Only (IMO) mode, you receive the following error message:
There was a problem logging onto your mail server. Your User Name was rejected. Account: 'test', Server: 'lima', Protocol: POP3, Server Response: '-ERR Clear text passwords have been disabled for this protocol.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91
Solution:

Outlook 2000 Internet Mail Only

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
1. Start Outlook.
2. On the Tools menu, click Accounts.
3. In the Internet Accounts dialog box, click the Mail tab, and then click your e-mail account.
4. Click the Servers tab, and then click Log on using Secure Password Authentication under Incoming Mail Server.

Solution Of this Error in Corporate

NOTE: The procedures in this post only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
1. Start Outlook.
2. On the Tools menu, click Services.
3. In the Services dialog box, click your Internet E-mail account.
4. Click the Servers tab, and then click Log on using Secure Password Authentication under Incoming Mail Server.

For More Information

Outlook Support

OL2000: Reminder and Private Symbols Show as Boxes

2008-10-23T01:04:00.000-07:00

SYMPTOMS
When viewing an appointment or meeting in the Calendar folder, the reminder, private, and recurrence symbols may show as boxes or strange symbols.

CAUSE
A missing or corrupted MS Outlook font can cause this problem.

RESOLUTION
Reinstall the MS Outlook font.

MORE INFORMATION
To reinstall the MS Outlook font, follow these steps:
1. Search for and rename the file, outlook.ttf.
2. Run Setup to reinstall the MS Outlook font.

The File Xxxx.pst Could Not Be Found' Outlook Error

2008-09-25T03:59:00.000-07:00

While attempting to start MS Outlook, the following error message may shock you:

‘The file xxxx.pst could not be found”

The xxxx.pst is referring to the database which is responsible for holding all the e-mail messages and other objects in Outlook, sent and received. In this case Outlook is unable to open the file. You can solve that problem using this solution and also use Remote Outlook Support.

Explanation

For this behavior of Outlook, there could be two reasons:

• The corruption of the PST file

• The PST is located on the network server which is currently unavailable

Solution

The PST is not safe to be used on network, but still if it has been used then this is possible that the machine, where it is residing, is turned off or probably disconnected. You may contact your system administrator to know the actual cause and may help you to move the file to your system so that local access, for which it has been designed, can be welcomed.

But if the file is already stored locally and the mentioned error message is bothering you then this is the awful condition as this is the case of PST corruption. The PST holds all your e-mail messages, contacts, tasks and other Outlook objects which need PST repair.

The inbuilt utility, Inbox Repair Tool, can be used in this case, which is a problem solver of few of the PST corruption complications. But unfortunately the biggies of the PST corruption issues, which occur due to external reasons, can’t be undergone PST recovery from this tool. So what to do next?

Well, the ultimate solution to repair Outlook PST is PST repair software which can fix all the PST corruption issues. These software are designed so as to apply the effective scanning algorithms and to be capable of having PST recovery for all the Outlook objects.

Stellar Phoenix Outlook PST Repair software does the tremendous job to repair Outlook PST. This software repairs and restores all the Outlook objects with the influential scanning algorithms and is usable with Outlook 98, 2000, 2002, 2003 and 2007.

This PST recovery software offers the intuitive user interface to the users and doesn’t make any alteration to the contents of corrupted PST. The software performs very well the job of PST repair in all the corruption instances. Valuable for repairing password protected and encrypted files as well, this PST recovery software is the ultimate tool.

Automatically launch a Web page at a specified time from Outlook

2008-09-18T01:22:00.000-07:00

You can also view an animated version of this procedure, Animation: Launch a Web page at a specified time from Outlook.

With Outlook 2000, you can easily reach your favorite sites on the World Wide Web. If you check certain Web sites at specific times of the day - for example, your favorite stock page after the market closes, or a local traffic conditions site before you leave the office — use Netshow Services, which is integrated with Outlook, to automatically open a Web site at a specified time.

On the File menu, point to New, and then click Appointment.
On the toolbar, click Recurrence, and in the Start list, click the time at which you want the Web site to open.
Under Recurrence pattern, select the options that you want.
In the Appointment item, select the This is an online meeting using check box, and then in the list click NetShow Services.
In the Event address box, enter the URL for the Web site you want to open, and then select the Automatically start Netshow with reminder check box.
Select the Reminder check box, and in the list select 0 minutes.

The Web site will automatically appear with a reminder at the time you set in the Appointment Recurrence. I hope that you get Outlook Support from this info and launch a web page at a specified time from Outlook.

View your Web-based e-mail account from within Outlook

2008-09-09T03:11:00.000-07:00

Hi, I am continuing my experience with Outlook web based email account. It provides Outlook Support for web services within Outlook and facilitates Outlook Web Services. Would you like a quick way to see your Hotmail® or other Web-based e-mail messages from within Outlook 2000? While Outlook doesn't offer a direct means of connecting to Web-based e-mail accounts (you can't save or move Web-based e-mail messages, for example) it does provide you with an easy way to read and reply to these messages by using a folder home page (a Web page assigned to a specific Outlook folder).

First, create a folder, giving it the name of the Web based e-mail service. Then assign the e-mail service's Web site to be the home page of that folder. You can then view the Web page in the folder to read and reply to messages. Note that while this works for any Web-based e-mail account, the procedure below uses Hotmail as an example. To view a different Web-based e-mail account, in step 3 of the first procedure, type the name of the e-mail service, and in step 2 of the second procedure, type its URL.

Create a Web-based e-mail folder

On the File menu, point to New, and then click Folder.
In the Name box, type Hotmail.
In the Folder contains box, click Mail items.
In the Select where to place the folder list, click the location for the folder.

Assign the Web site as the home page of the folder

If the Folder List isn't visible, on the View menu, click Folder List.

In the Folder List, right-click the Hotmail folder, and then click Properties on the shortcut menu.
On the Home Page tab, in the Address box, type http://www.hotmail.com.
Select the Show home page by default for this folder check box, and then click OK.

Now when you click the Hotmail folder in your Folder List you'll see the logon screen for Hotmail.

Tip You can add a shortcut to the Web-based e-mail account folder on the Outlook Bar by right-clicking the folder and then clicking Add to Outlook Bar on the shortcut menu.

Caution If you're reading Web-based e-mail and switch to another Outlook folder, when you return to the folder for the Web-based e-mail account, you'll need to log on to the service again.

iYogi Computer Repair, PC Repair Support Video

2008-08-31T22:28:00.001-07:00

Play a custom sound when Outlook delivers new e-mail

2008-08-26T04:44:00.001-07:00

Hi, I am continuing my work with some information about Microsoft Outlook 2000. It provided Outlook Support for customize the sound when send the new mail using outlook. It applies with Outlook 2000. You can have Microsoft Outlook® 2000 play a custom sound when new messages are received in your Inbox. First, you must turn on sound notification for new messages. If you already have sound notification turned on, go directly to the second procedure to customize the sound played.

Set Outlook to play a sound when new e-mail is delivered

On the Tools menu, click Options.
Click E-mail Options.
Click Advanced E-mail Options, and then under When new items arrive, select the Play a sound check box.

Change the sound played

On the Windows® taskbar, click Start, point to Settings, and then click Control Panel.
Double-click the Sounds icon.
In the Events list, click New mail notification.
In the Name list, click the sound that you want to hear when you receive new e-mail, or click Browse to see more choices.

View your Web-based e-mail account from within Outlook

2008-08-07T14:32:00.000-07:00

Would you like a quick way to see your Hotmail® or other Web-based e-mail messages from within Outlook 2000? While Outlook doesn't offer a direct means of connecting to Web-based e-mail accounts and email Support (you can't save or move Web-based e-mail messages, for example) it does provide you with an easy way to read and reply to these messages by using a folder home page (a Web page assigned to a specific Outlook folder).
First, create a folder, giving it the name of the Web based e-mail service. Then assign the e-mail service's Web site to be the home page of that folder. You can then view the Web page in the folder to read and reply to messages. Note that while this works for any Web-based e-mail account, the procedure below uses Hotmail as an example. To view a different Web-based e-mail account, in step 3 of the first procedure, type the name of the e-mail service, and in step 2 of the second procedure, type its URL.
Create a Web-based e-mail folder
1. On the File menu, point to New, and then click Folder.
2. In the Name box, type Hotmail.
3. In the Folder contains box, click Mail items.
4. In the Select where to place the folder list, click the location for the folder
Assign the Web site as the home page of the folder
If the Folder List isn't visible, on the View menu, click Folder List.
1. In the Folder List, right-click the Hotmail folder, and then click Properties on the shortcut menu.
2. On the Home Page tab, in the Address box, type http://www.hotmail.com.
3. Select the Show home page by default for this folder check box, and then click OK.
Now when you click the Hotmail folder in your Folder List you'll see the logon screen for Hotmail.
Tip You can add a shortcut to the Web-based e-mail account folder on the Outlook Bar by right-clicking the folder and then clicking Add to Outlook Bar on the shortcut menu.
Caution If you're reading Web-based e-mail and switch to another Outlook folder, when you return to the folder for the Web-based e-mail account, you'll need to log on to the service again.

Turn an Outlook item into another type of item

2008-08-01T04:52:00.000-07:00

You can also view an animated version of this procedure, Animation. I am discussing how to turn an Outlook item into another type. You can get outlook support through this post. I hope it is useful for the outlook users.
Has this happened to you? You've had a lengthy e-mail conversation and now you realize a face-to-face meeting is necessary. Instead of creating a new meeting request and then copying and pasting text from the e-mail message, you can use the Outlook AutoCreate feature to quickly create a meeting request and capture all the information in your e-mail thread. And best of all, AutoCreate lets you convert any item into an item of another type, such as a contact into a task or a note into an appointment.
Turn an Outlook item into another type of item
1. Drag the message onto the Calendar icon on the Outlook Bar.
2. Enter the location for the meeting, and then make any changes and select any additional options you want on the Appointment tab. (Relevant information from the message has already been added to fields in the new meeting request. The entire message appears in the meeting text box.)
3. On the Actions menu, click Invite Attendees.
4. Enter a name or names in the to box.
5. Click Send.
That's it. You've turned an e-mail message into a meeting. Now that you know how easy it is to use AutoCreate, see what other kinds of items you can create from existing items.
Note If you prefer menu commands, you can select the item and then click Copy to Folder on the Edit menu to create a new item.

Read and send messages in other languages with Outlook

2008-07-25T01:12:00.000-07:00

When you receive a message in a different language, the message must be marked with information about the character set (alphabet) that was used to create it in order for Outlook 2000 to be able to display the message. When you forward or reply to the message, Outlook keeps the character set of the original message. Including character set information with a message is called encoding.

Occasionally, you may receive messages that aren't encoded. For these messages, Outlook uses the default encoding for unmarked messages that's specified for your computer. This default is set automatically based on the Regional Settings (system local settings) of your operating system. The default setting appears in the International Options dialog box. (On the Tools menu, click Options, click the Mail Format tab, and then click International Options.)

The default encoding might not work for some of the international messages that you receive. For example, if your default is Western European and you receive an unmarked message that uses a Greek character set, the message might display boxes or question marks instead of readable text. To fix this problem, you need to change the encoding of that specific message to Greek so Outlook can display the correct characters and provide Outlook Support to read and send the email massage.

Changing the encoding of a message

By default, there are a number of languages already enabled when you install Microsoft Office 2000. As a result, the character sets for these languages are listed in Outlook so you can change the encoding of any unmarked message to the character set used to create the message.

Change the encoding of a received message

Open the message.
On the View menu, point to Encoding, and then click the character set (alphabet) you want to use.
Click Yes.

Encoding doesn't only apply to messages that you receive. It also applies to messages you send. Outlook automatically uses the default encoding for outgoing messages (also specified in the International Options dialog box mentioned above); however, you can specify a different encoding for a specific message.

Enable a language

On the Windows taskbar, click the Start button, point to Programs, point to Microsoft Office Tools, and then click Microsoft Office Language Settings.
Click the language you want to enable.

Once you've enabled the language, its character set is available in the encoding list in Outlook.

Microsoft Outlook 2000 Web Feature

2008-07-21T23:14:00.000-07:00

Managing Communications on Your Intranet
Microsoft Outlook 2000 provides the following ways to manage information from the Internet or your intranet. It provides best Outlook Support to Handle Email services on outlook. Users can use the Contacts folder to do the following:
• Keep track of contacts’ Web sites.
• Open the Web history folder from within Outlook 2000.
• Share a catalog of Web sites in a public folder.
Browse Web pages in Outlook
In Outlook 2000, you can select a Web page from the Favorites menu or use the Web toolbar to enter a URL and display a Web page in Outlook. Or you can send the Web page that you are currently viewing in Outlook as the body of an e-mail message by clicking Send Web Page by E-Mail on the Actions menu
System Policy Tip If you do not want your users browsing the Web from Outlook 2000, you can disable commands on the Web toolbar by using a system policy. In the System Policy Editor, disable the commands in the Microsoft Outlook 2000\ Disable items in user interface\Predefined category that you do not want available to your users. For more information, see Using the System Policy Editor.
Create home pages for folders
Because you can view Web pages in Outlook 2000, it is easy to create a home page for a public folder. A folder home page can be used to provide the following:
• Information about the purpose and use of a public folder.
• A primary or secondary customizable view of the folder contents.
To add a folder home page in Outlook 2000
1. In the Outlook Folder list, right-click the folder, and then click Properties.
2. In the Properties dialog box, click the Home Page tab.
3. Select all the options that you want to set up the home page.
System Policy Tip You can specify folder home pages for your users by setting a system policy. You can also disable folder home pages through a system policy. In the System Policy Editor, set the policies in the Microsoft Outlook 2000\Miscellaneous\Folder Home Pages for Outlook special folders category to specify folder home pages options for your users. For more information, see Using the System Policy Editor.

How to Set Outlook as your default e-mail program

2008-07-10T07:02:00.000-07:00

Your default e-mail program is the program that starts when you choose to read mail or send a message from Microsoft Internet Explorer, or when you choose to send a message from a Microsoft Office or other e-mail enabled program (one that's not an e-mail program, but that you can send mail from). In Internet Explorer version 5, Microsoft Outlook Express is automatically set as the default e-mail program for the browser, Microsoft Office, and other e-mail enabled programs. How you change the default e-mail program to Outlook 2000 depends on whether you've run Outlook since setting it up on your computer. Follow the steps for Outlook Support to set outlook as default email program that are given below…….

Set Outlook as the default e-mail program

Use the procedure that applies to your situation:

I have not run Outlook 2000 since setting it up on my computer.

Start Outlook 2000 and wait for it to complete its setup tasks (also called "first run tasks").
When you see the message
"Outlook is not currently your default manager for Mail, News and contacts. Would you like to register Outlook as the default manager?"

Click Yes.

You must quit and restart any open Office programs to have them recognize Outlook as the new default e-mail program. You might also need to quit and restart any other open, e-mail enabled programs.

To save a vCard file to a convenient location

2008-07-04T06:24:00.001-07:00

Business cards are a great way to share information about yourself and your company when you want to network with others-potential clients, employees, employers, businesses whose services you want to use, friends, and so on. However, relying on printed business cards alone can be risky: You and the people you give them to can lose them, misplace them, or run out just when encountering a valuable contact. A handy solution is electronic business cards, called vCards (virtual business cards), which you can send in e-mail using Outlook.

Think how much handier it'll be for recipients when your business card is stored on their computers. No more digging through briefcases or wallets for a little piece of paper! And think how much easier it'll be for them to share your information with others when they can send your electronic business card to anyone they exchange e-mail with Outlook Support.

Before you can send a vCard, you must enter in Contacts the information for the person whose business card you're going to send. This includes adding an entry for yourself if you're going to send your own business card.

Follow the steps to save a vCard file…

Click Contacts, and then select the contact you want to open.
On the File menu, point to Open, and then click Selected Items.
In the contact, on the File menu, click Export to vCard. Specify the location where you want to save the file, and then click Save. When you want to insert the file in an item that you have opened, on the Insert menu in the item, click File, and then select the .vcf file.

When you receive a vCard file from someone else, you can transfer the information to Contacts to automatically create a contact for that person. Once the information is in Contacts, you can forward it at any time as a vCard.

How to Keep your Web clippings in Outlook Notes

2008-06-30T04:52:00.000-07:00

As you are surfing the Web or reviewing a document, you might come across some information that you want to save for a project that you are working on or for some other future reference.

In the days before computers, ATM machines, and 250+ channels of television, when people wanted to save some information from a newspaper or magazine, they used to cut the articles out by using scissors and then file the information in a folder. Now you can put your scissors away and let Outlook Support organize all those electronic clippings by using Outlook Notes.

You've probably noticed the Notes button in the Navigation Pane It sits there lonely while you devote your attention to the Mail, Calendar, and Tasks buttons. It's time for you to get with the program and get more out of Outlook.

1.Click and drag the bar above the Mail button. You can increase or decrease the number of buttons shown by moving the bar. When you make the navigation buttons area smaller, the icons move to the button tray. The icons on the button tray can also be clicked.

2. Click Notes to view all of your Outlook Notes.

Access the Internet through Outlook

2008-06-24T04:24:00.000-07:00

Hi, I am continuing with Outlook Support and E-mail Support, I am discussing How Use Outlook to send and receive Internet mail, view Web pages, and participate in Internet newsgroups.
Here are some of the Internet features you can use:
View Web pages in Outlook You can view frequently used Web pages in the Outlook window by adding shortcuts to those pages to the Outlook Bar. You can also go to sites from your Favorites menu.
Web page addresses for contacts Store a Web page address for each contact so that you can quickly go to the contact's home page.
Hyperlinks in e-mail messages Type or copy a hyperlink address into the text box of a message, and Outlook automatically makes the text into a link. The recipient can click the link to go directly to a Web page or file server.
iCalendar: Internet free/busy and meeting requests Use this Internet standard to share Calendar free/busy information over the Internet, and to send and receive meeting requests and responses over the Internet.
Outlook Express newsreader Open the Outlook Express newsreader, which is part of Microsoft Internet Explorer, from Outlook and subscribe to your favorite newsgroups.
S/MIME: Internet e-mail security Send and receive signed and encrypted Internet e-mail messages.
vCard: Internet contacts format Use this Internet standard to send and receive contact information as Internet vCards.
Folder home page Associate a Web page with any personal or Microsoft Exchange Server folder.

Move Outlook to a new computer

2008-06-17T22:41:00.000-07:00

You're excited about the new computer your company just delivered to your office. And now you're asking yourself, "Is there an easy way to have Outlook work on my new computer just as it does on my old computer?" You bet! The steps required to copy your customizations, such as shortcuts or toolbar customizations, to another computer depend on your e-mail configuration. After you determine that, you're off and running to move your Outlook 2000 customizations to your new computer.
Determine your e-mail configuration
On the Help menu, click About Microsoft Outlook. You'll see Internet Mail Only if you have this configuration, or Corporate or Workgroup if you have that configuration.
Then, follow the procedures to Customizations.
You can use these link to fix your problem Outlook Support, Email Support and Online Microsoft Outlook Setup

Change the order in which groups appear on the Outlook Bar

2008-06-12T00:23:00.000-07:00

In Outlook, on the File menu, click Exit and Log Off.
Click the Start button on the Windows taskbar, point to Find, and then click Files or Folders.
In the Named box, type *.fav, and then click Find Now. Files with the extension .fav will be listed.
Right-click the .fav file with the same name as your mail profile, click Rename on the shortcut menu, and then type a new name, such as yourname.old.
In the Named box, type Outlbar.inf and then click Find Now.
Right-click the file, and then click Open.
Look for the following section, about one-fourth of the way down in the file:
[DefaultOutlookBar]
AddGroup=OutlookGroup,MailGroup,OtherGroup
Change the AddGroup entry order to the order you want. For instance, if you want the MailGroup (My Shortcuts) to be on top in the Outlook Bar, make the entry look like this:
AddGroup=MailGroup,OutlookGroup,OtherGroup
On the File menu, click Save.
Restart Outlook.

Outlook will use the .inf file to build a new .fav file and rearrange the order of the groups on the Outlook Bar. You will see a message asking you to wait while Outlook rebuilds the Outlook Bar. I want to share some thing about computer health checkup, online Email Troubleshooting and online email problem support

View multiple users' free/busy information in Outlook

2008-06-05T23:28:00.001-07:00

Would you like to be able to view the schedules of several people all at the same time to see when they're free? You can use Meeting Planner to quickly see multiple people's free/busy information in one window. I am continue with Microsoft Outlook related mail tips for all outlook users. I want to share My experience with Microsoft Outlook Support and Computer Help.
Use Meeting Planner to view multiple people's free/busy information simultaneously
1. Click Calendar on the Outlook Shortcut Bar.
2. On the Actions menu, click Plan a Meeting.
3. Click Invite Others.
4. In the Type name or select from list box, enter the name of each person whose calendar you want to see, and click Required after entering each name.
5. Click OK, and then use the scroll bars to view the free/busy time for these people.
If you've been given permission to view other people's calendars, you can see appointment details by right-clicking on a block of time shown as busy.
Tip If you want to make a meeting, click Autopick to have Outlook automatically find the next available free time for all these people, and then click Make Meeting.

Specify a size limit on messages you download when synchronizing folders

2008-06-03T03:46:00.000-07:00

While online, click Inbox.
On the Tools menu, point to Synchronize, and then click Offline Folder Settings.
Click Download Options.
Under Message size limit, select the Don't download messages larger than check box, and then enter in kilobytes the maximum size of messages you want to download. (50 kilobytes is a standard limit.) Outlook notifies you when it moves a message larger than this to the Large Messages folder, and enables you to view the message if necessary.
If you want to receive some large messages but not others, select the appropriate check boxes under Exceptions to specify which messages you want to download. For example, you can specify that messages from a certain person, such as your manager, be downloaded to your Inbox regardless of size.

I am trying to provide better solution for any problem related to Microsoft Outlook 2000 and also want to share my experience with Computer Help and Technical Support for computer issue.

How to install Help for Outlook Forms

2008-05-27T03:24:00.000-07:00

Outlook 2000 Help contains very limited information about Outlook forms, the object model, and other programming areas. Before designing Outlook forms, install Outlook Object Library Help and Computer Help.

In any Outlook form, such as an e-mail message, on the Tools menu, point to Forms, and then click Design This Form.
On the Form menu, click View Code.
In the Script Editor, on the Help menu, click Microsoft Outlook Object Library Help.

You cannot access the Outlook Object Library Help topics from the Office Assistant. Instead, click the Answer Wizard tab and type a question to find the topic you need, or use the Table of Contents on the Contents tab.

Add e-mail addresses and subject lines

2008-05-20T23:47:00.000-07:00

1. In the Customize dialog box, in the Categories list, click File.

2. In the Commands list, click Mail Message and drag it to the custom menu button that you added to the toolbar. When you rest the pointer over the custom button, a gray box appears. Drop the Mail Message command onto the gray box. If you are adding a subsequent command, no gray box will appear. Drop the command onto the most recent command you added.

If you want to use a different icon, choose the command from the Commands list that has the icon you want. For example, if you add a distribution list, you can use the Distribution List command to get the distribution list icon.

3. On the toolbar, right-click the Mail Message command, and in the Name box on the shortcut menu, type a name for the person, distribution list, or alias you're assigning to the command.

4. Then, on the shortcut menu, point to Assign Hyperlink, and then click Open.

5. Under Link to, click E-mail Address.

6. In the E-mail address box, enter the e-mail address of the person, distribution list, or alias you want to assign to the command. If you want this automatically addressed message to also have a standard subject line, such as Status Report, type it in the Subject box.

Repeat these steps for each person, group, or standard subject line you want to add to the button. I also want to share my experience with Microsoft Outlook Help, Tips and Trick and Computer Help

How to update Outlook E-mail security

2008-05-15T23:52:00.000-07:00

What does this update do?

The Outlook E-mail Security Update is a major security enhancement for Outlook 2000 and Outlook 98. It will guard against most viruses that are spread via e-mail attachments (such as the Goner, ILOVEYOU, and Melissa viruses), and worm viruses that can replicate by using the Outlook Address Book. This update provides the following additional security safeguards for Outlook:

E-mail attachment security Prevents users from accessing several file types when sent as e-mail attachments. Affected file types include executables, batch files, and other file types that contain executable code often used by malicious hackers to spread viruses.
Object Model Guard Prompts users with a dialog box when an external program attempts to access their Outlook Address Book or send e-mail on their behalf, which is how insidious viruses such as ILOVEYOU spread.
Heightened Outlook default security settings Increase the default Internet security zone setting within Outlook from "Internet" to "restricted sites."

I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing Technical Support and computer Help

Sort your e-mail twice in Outlook

2008-05-13T00:06:00.000-07:00

So your Microsoft Outlook Inbox is a mess. You have 150 pieces of unread messages from six months ago that are still not hidden away in folders. And you know you received an invitation to a meeting, but you don't remember when you received it. Good news: It's easy to find it. You can sort and then sort again.

Click the Icon column heading in your Inbox. This organizes everything by type of e-mail — responses, invitations, and so on, each of which appear with a different icon in your Inbox.
Highlight all of the messages that belong to the type you are looking for — in this case, meeting invitations.
Click the Received column heading in the Inbox to sort again, this time by date. The items you highlighted remain highlighted, and you can spot the invitation you are looking for easily.

You can sort on any of the column headings in your Inbox. Each sort will become more refined as you select items.

Problems using handheld devices with Outlook?

2008-05-08T02:41:00.000-07:00

Handheld and palm-size devices are becoming increasingly popular because they enable you to read and compose e-mail, schedule appointments, track contacts, and much more while you're on the road or away from your desktop computer Help. The most common problems users experience with handheld and palm-size devices and Outlook 2000 are related to the synchronization process. Synchronization transfers information you record in the handheld or palm-size device to your desktop PC and information from your desktop PC to the device through synchronization software.

Synchronization software varies among users. You might be using the software provided with your device, or third-party software. The combination of synchronization software, device, and its operating system affects how you resolve synchronization problems. Consequently, if you have problems with information you've synchronized, first consult the documentation or support resources for your synchronization software. If you determine the problem isn't with that software, search the Microsoft Help and Computer Support Web site for information on specific types of handheld or palm-size devices or for information on specific types of synchronization software.

How to Apply HTML styles to an Outlook message

2008-05-04T23:52:00.000-07:00

For some messages, you'll want a more structured way of presenting the content. For example, you may need to publish a report that requires headings and subheadings, bulleted and numbered lists, and other formatted text. Instead of defining every formatting attribute for each type of paragraph, such as the text size, color, and alignment for each type of heading, use paragraph styles, which define all the attributes for a paragraph type. With HTML as your message format, Microsoft Outlook 2000 provides a variety of paragraph styles you can choose from to format your message.

Note If you're using Microsoft Word as your e-mail editor, type paragraph styles in the Office Assistant or on the Answer Wizard tab in the Help window, and then click Search.

In the HTML message, select the paragraph you want to assign a style to.
On the Formatting toolbar, in the Style box, click the name of the style you want to apply to the paragraph.

Styles affect an entire paragraph; however, you can change how individual letters or words look within a paragraph that you've applied a style to. For example, you can make text bold, italic, underlined, or a different color. For more information, type format text in the Office Assistant or on the Answer Wizard tab in the Help window, and then click Search.

The HTML message format also lets you enhance messages using special designs and formatted text. For more information, read Create stylish and decorative e-mail in Outlook using HTML.

Note While many popular e-mail programs besides Outlook 2000 — such as Outlook 98, Outlook Express 4.0, Eudora 4.0, and Netscape Messenger 4.0 — understand HTML messages, some do not. For more information about sending HTML messages, read choose the best Outlook 2000 message format for a recipient.

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Access the Internet through Outlook

2008-04-30T23:16:00.000-07:00

Use Microsoft Outlook to send and receive Internet mail, view Web pages, and participate in Internet newsgroups.

Here are some of the Internet features you can use:

View Web pages in Outlook You can view frequently used Web pages in the Outlook window by adding shortcuts to those pages to the Outlook Bar. You can also go to sites from your Favorites menu.

Web page addresses for contacts Store a Web page address for each contact so that you can quickly go to the contact's home page.

Hyperlinks in e-mail messages Type or copy a hyperlink address into the text box of a message, and Outlook automatically makes the text into a link. The recipient can click the link to go directly to a Web page or file server.

iCalendar: Internet free/busy and meeting requests Use this Internet standard to share Calendar free/busy information over the Internet, and to send and receive meeting requests and responses over the Internet.

Outlook Express newsreader Open the Outlook Express newsreader, which is part of Microsoft Internet Explorer, from Outlook and subscribe to your favorite newsgroups.

S/MIME: Internet e-mail security Send and receive signed and encrypted Internet e-mail messages.

vCard: Internet contacts format Use this Internet standard to send and receive contact information as Internet vCards.

Folder home page Associate a Web page with any personal or Microsoft Exchange Server folder.

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How to install Help for Outlook Forms

2008-04-27T22:58:00.000-07:00

Outlook 2000 Help contains very limited information about Outlook forms, the object model, and other programming areas. Before designing Outlook forms, install Outlook Object Library Help.

In any Outlook form, such as an e-mail message, on the Tools menu, point to Forms, and then click Design This Form.
On the Form menu, click View Code.
In the Script Editor, on the Help menu, click Microsoft Outlook Object Library Help.

You cannot access the Outlook Object Library Help topics from the Microsoft Office Assistant and Computer Support. Instead, click the Answer Wizard tab and type a question to find the topic you need, or use the Table of Contents on the Contents tab.

Problems using handheld devices with Outlook?

2008-04-22T22:36:00.000-07:00

Handheld and palm-size devices are becoming increasingly popular because they enable you to read and compose e-mail, schedule appointments, track contacts, and much more while you're on the road or away from your desktop computer. The most common problems users experience with handheld and palm-size devices and Microsoft Outlook 2000 are related to the synchronization process. Synchronization transfers information you record in the handheld or palm-size device to your desktop PC and information from your desktop PC to the device through synchronization software.

Empty the Deleted Items folder automatically

2008-04-18T00:43:00.000-07:00

If you don't need to review items before they're deleted from the Deleted Items folder, save yourself some time and disk space by making Outlook 98 or 2000 delete the items for you automatically!

Set the Deleted Items folder to be emptied automatically

On the Tools menu, click Options, and then click the other tab.
Select the Empty the Deleted Items folder upon exiting check box.

Now, whenever you quit Outlook, it will automatically empty the Deleted Items folder. If you don't want Outlook performing this operation without giving you the opportunity to change your mind, Outlook can first confirm with you that it's okay to delete the folder's contents.

Display a confirmation before deleting items

On the Tools menu, click Options, and then click the other tab.
Click Advanced Options, and then select the Warn before permanently deleting items check box.

Now, whenever you quit Outlook, it will ask whether you want to delete all the items in the Deleted Items folder. You can either decline so you can review the items, or click OK and have Outlook do the work for you!

Note If you use Outlook with Microsoft Exchange Server, you might still be able to recover items after they're deleted. For more information, ask the Office Assistant how to recover deleted items.

Set personal reminders in Outlook

2008-04-14T22:40:00.000-07:00

Have you ever wanted to set an Microsoft Outlook reminder for something — say, to buy groceries on your way home from work — but didn't want to make it an appointment because you didn't want the time to appear to others as busy on your calendar? There are two ways you can do this.

The first way is to create an event. An event is usually an activity that lasts 24 hours or longer, such as a trade show or a seminar. Events appear in banners at the top of your calendar.

The second way is to create an appointment of zero time duration. Appointments always appear on your own calendar and usually appear as busy time when others view your calendar. However, since this appointment has no duration, it will not be seen when others view your calendar.

Set a personal reminder using an event or an appointment with no time duration

On the File menu, point to New, and then click Appointment.
In the Subject box, type your reminder text.
Do one of the following:
To create an event, select the All day event check box.
To create an appointment with zero time duration, select the time you want the appointment to start, and then change the end time to be the same as the start time.
Select the Reminder check box, and then enter the amount of time before the appointment when you want the reminder to occur.
Click Save and Close.

Note In Calendar, you can quickly create any new calendar item by selecting a block of time, right-clicking, and then clicking New calendar item on the shortcut menu.

Turn text into a hyperlink in an HTML message

2008-04-09T22:25:00.000-07:00

1. With the HTML message open, type into the body of the message the descriptive text that you want your reader to click on.
2. Select the text, and then on the Insert menu, click Hyperlink.
3. In the Type list, click the appropriate protocol for the URL you are linking to. (The protocol is the part of the address that goes before the colon and that specifies the access scheme, such as http in the address http://www.microsoft.com.)
4. In the URL box, type the URL.
The hyperlink is not live until you send the message. When the recipient opens the message and moves the insertion point over the link, it changes to a pointing finger so that they can click and go to the destination. For the hyperlink to work, though, the recipient must have an Internet browser, such as Microsoft Internet Explorer, that supports the protocol used in the hyperlink.
Besides creating hyperlinks with friendly names, the HTML message format also enables you to enhance messages using special designs, formatted text, or a structured layout. For more information, read Create stylish and decorative e-mail in Outlook using HTML.
Note While many popular e-mail programs besides Outlook 2000 — such as Outlook 98, Outlook Express 4.0, Eudora 4.0, and Netscape Messenger 4.0 — understand HTML messages, some do not. For more information about sending HTML messages, read Choose the best Outlook message format for a recipient.

How to Access the Internet

2008-04-06T22:16:00.001-07:00

Use Outlook to send and receive Internet mail, view Web pages, and participate in Internet newsgroups.

Here are some of the Internet features you can use:

View Web pages in Outlook You can view frequently used Web pages in the Outlook window by adding shortcuts to those pages to the Outlook Bar. You can also go to sites from your Favorites menu.

Web page addresses for contacts Store a Web page address for each contact so that you can quickly go to the contact's home page.

Outlook Express newsreader Open the Outlook Express newsreader, which is part of Microsoft Internet Explorer, from Outlook and subscribe to your favorite newsgroups.

S/MIME: Internet e-mail security Send and receive signed and encrypted Internet e-mail messages.

vCard: Internet contacts format Use this Internet standard to send and receive contact information as Internet vCards.

Folder home page Associate a Web page with any personal or Microsoft Exchange Server folder.

source office.microsoft.com

Create a message using stationery

2008-04-01T21:31:00.000-07:00

Click Inbox.
Do one of the following:

If you're using Outlook in the Corporate or Workgroup configuration, on the Actions menu, point to New Mail Message Using, and then click the stationery you want to use.
If the stationery you want is not listed, click More Stationery, and in the Stationery list, click the one you want to use.
If you're using Outlook in the Internet Only configuration, on the Actions menu, point to New Mail Message Using, and then click More Stationery. In the Stationery list, click the one you want to use.

You can add more stationery choices to Outlook if you have Internet access. Click Get More Stationery in the Select a Stationery dialog box to connect to the Microsoft Office Online site and download more stationery.

If you can't find stationery that suits your needs, you can customize existing stationery, create your own, or use stationery that someone else sends in a message you receive.

If there's a stationery style that you'd like to use for the e-mail you send every day, you can change your e-mail settings so that all your new messages are sent with that stationery.

The HTML message format also lets you enhance messages using formatted text or a structured layout. For more information, read Create stylish and decorative e-mail in Outlook using HTML.

Click Inbox.
Do one of the following:

If you're using Outlook in the Corporate or Workgroup configuration, on the Actions menu, point to New Mail Message Using, and then click the stationery you want to use.
If the stationery you want is not listed, click More Stationery, and in the Stationery list, click the one you want to use.
If you're using Outlook in the Internet Only configuration, on the Actions menu, point to New Mail Message Using, and then click More Stationery. In the Stationery list, click the one you want to use.

If you can't find stationery that suits your needs, you can customize existing stationery, create your own, or use stationery that someone else sends in a message you receive.

If there's a stationery style that you'd like to use for the e-mail you send every day, you can change your e-mail settings so that all your new messages are sent with that stationery.

The HTML message format also lets you enhance messages using formatted text or a structured layout. For more information, read Create stylish and decorative e-mail in Outlook using HTML.

source office.microsoft.com

Turn an Outlook item into another type of item

2008-03-30T22:14:00.001-07:00

You can also view an animated version of this procedure, Animation: Turn an Outlook item into another type of item.

Has this happened to you? You've had a lengthy e-mail conversation and now you realize a face-to-face meeting is necessary. Instead of creating a new meeting request and then copying and pasting text from the e-mail message, you can use the Outlook AutoCreate feature to quickly create a meeting request and capture all the information in your e-mail thread. And best of all, AutoCreate lets you convert any item into an item of another type, such as a contact into a task or a note into an appointment.

Step to Turn an Outlook item into another type of item

Drag the message onto the Calendar icon on the Outlook Bar.
Enter the location for the meeting, and then make any changes and select any additional options you want on the Appointment tab. (Relevant information from the message has already been added to fields in the new meeting request. The entire message appears in the meeting text box.)
On the Actions menu, click Invite Attendees.
Enter a name or names in the To box.
Click Send.

That's it. You've turned an e-mail message into a meeting. Now that you know how easy it is to use AutoCreate, see what other kinds of items you can create from existing items.

Note If you prefer menu commands, you can select the item and then click Copy to Folder on the Edit menu to create a new item.

Outlook as default e-mail program

2008-03-25T21:47:00.000-07:00

Set Outlook as the default e-mail program

Use the procedure that applies to your situation:

I have not run Outlook 2000 since setting it up on my computer.

Start Outlook 2000 and wait for it to complete its setup tasks (also called "first run tasks").
When you see the message
"Outlook is not currently your default manager for Mail, News and contacts. Would you like to register Outlook as the default manager?"

click Yes.

You must quit and restart any open Office programs to have them recognize Outlook as the new default e-mail program. You might also need to quit and restart any other open, e-mail enabled programs.

Set Outlook as default e-mail program

I have run Outlook 2000 since setting it up on my computer.

If you've already run Outlook 2000, but you clicked No when asked if you wanted to register it as your default e-mail, newsgroup, calendar, and contact manager, you can register Outlook as the default e-mail program from within Internet Explorer.

Start Internet Explorer.
On the Tools menu, click Internet Options, and then click the Programs tab.
In the E-mail, Newsgroups, Calendar, and Contact list lists, click Microsoft Outlook. Click OK.

Note If you're using a browser other than Internet Explorer 5, see the Help for that browser to learn how to change the default e-mail program.

Outlook Web Features

2008-03-19T21:36:00.000-07:00

How to Use Outlook 2000 Web Features

Managing Communications on Your Intranet

Microsoft Outlook 2000 provides the following ways to manage information from the Internet or your intranet. Users can use the Contacts folder to do the following:

Keep track of contacts’ Web sites.
Open the Web history folder from within Outlook 2000.
Share a catalog of Web sites in a public folder.

Browse Web pages in Outlook

In Outlook 2000, you can select a Web page from the Favorites menu or use the Web toolbar to enter a URL and display a Web page in Outlook. Or you can send the Web page that you are currently viewing in Outlook as the body of an e-mail message by clicking Send Web Page by E-Mail on the Actions menu.

System Policy Tip If you do not want your users browsing the Web from Outlook 2000, you can disable commands on the Web toolbar by using a system policy. In the System Policy Editor, disable the commands in the Microsoft Outlook 2000\ Disable items in user interface\Predefined category that you do not want available to your users. For more information, see Using the System Policy Editor.

Create home pages for folders

Because you can view Web pages in Outlook 2000, it is easy to create a home page for a public folder. A folder home page can be used to provide the following:

Information about the purpose and use of a public folder.
A primary or secondary customizable view of the folder contents.

To add a folder home page in Outlook 2000

In the Outlook Folder list, right-click the folder, and then click Properties.
In the Properties dialog box, click the Home Page tab.
Select all the options that you want to set up the home page.

System Policy Tip You can specify folder home pages for your users by setting a system policy. You can also disable folder home pages through a system policy. In the System Policy Editor, set the policies in the Microsoft Outlook 2000\Miscellaneous\Folder Home Pages for Outlook special folders category to specify folder home pages options for your users. For more information, see Using the System Policy Editor.

Store URLs on the Outlook Bar

To keep track of interesting or important Web sites, you can add URLs to the Outlook Bar. You can also send a script in an e-mail message that automatically adds a URL to the Outlook Bar of every recipient.

Customizing the Outlook Bar

You can customize the Outlook Bar to include the shortcuts your users need either by customizing the Outlbar.inf file or by using the Outlook 2000 object model to programmatically create Outlook Bar shortcuts. For more information about programming the Outlook Bar, see the Microsoft Office 2000/Visual Basic Programmer’s Guide.

If you have not deployed Outlook 2000, and you want to add a shortcut to a Web page when you deploy the application, you can customize the Outlbar.inf file. The Outlbar.inf file is stored in the Program Files\Microsoft Office\Office\1033 folder. After you customize the file, replace the existing Outlbar.inf file on your administrative installation point with your new Outlbar.inf file, and then deploy Outlook 2000.

Outlook Bar groups are stored in an FAV file located in the Application Data folder. When Outlook 2000 detects that the Outlook Bar needs to be refreshed (for example, during Setup), it follows instructions in the Outlbar.inf file and then installs Outlook Bar groups and shortcuts accordingly. If the user already has an FAV file (from Outlook 97/98), the new Outlook Bar shortcut does not appear until the Outlook Bar is recreated.

To add a URL to the Outlook Bar

In Outlook 2000, use the Address box on the Web toolbar to go to the Web page that you want to add.
On the File menu, click New, and then click Outlook Bar Shortcut to Web Page.

When you click the URL in the Outlook Bar, the Web page appears in the right pane of the Outlook 2000 window.

System Policy Tip If you do not want your users to create Outlook Bar shortcuts to Web pages, you can disable this command by using a system policy. In the Microsoft Outlook 2000\Disable items in user interface\Predefined category, select the Disable command bar buttons and menu items policy. Then in the Settings for Disable command bar buttons and menu items area, select All folders: File | New | Outlook Bar shortcut to web page. For more information, see Using the System Policy Editor.

Save Web page addresses in Contacts

Outlook 2000 can store an Internet address for each contact in the Contacts folder so that you can go directly to a contact’s Web page from Outlook 2000. This feature is useful in individual contact lists, but it can also be used by a workgroup to keep track of important customer information.

For example, a sales department can maintain a list of customers in a public folder. The public folder can include a custom view that shows each customer name, business phone number, e-mail address, and Web site address.

To create a list of contacts’ Web addresses in a public folder

Create a new public folder, and then configure it to contain the information for your contacts.
Create or modify a view to show only the Full Name, Business Phone, E-mail address, and Web Page fields.
Add or import contacts to the public folder.

Toolbox The Microsoft Office 97/98 Resource Kit provides additional information about using public folders. This archive edition is included in its entirety as a downloadable CHM file. See the Office 97 Resource Kit Documentation download for more information.

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Source microsoft.office.com

Custmize Outlook

2008-03-17T03:52:00.000-07:00

Installing Outlook and duplicating custom settings
First, you must install Outlook 2000 on your new computer, but do not start the program.
To duplicate your custom settings on your new computer, you'll need to copy any of the following that you've customized: personal folders files (.pst), shortcuts, toolbar or menu customizations, rules, nicknames, signatures, stationery, Personal Address Book, and custom categories.
Note For detailed information about any of the steps below, type the step text in the Office Assistant or on the Answer Wizard tab in the Outlook Help window, and then click Search.
Copy the following from your old computer to the same location on your new computer
Personal folders files (.pst) that you use Your program information from Outlook is stored in a personal folders file, which has the extension .pst. It is usually located in C:\Windows\Local Settings\Application Data\Microsoft\Outlook or C:\Windows\Profiles\User Name Local Settings\Application Data\Microsoft\Outlook if more than one person uses Outlook on your computer. If you have an offline folder (.ost) file, do not copy it -- a new one will be created on your new computer.
Outlook shortcuts Copy the Profile Name.fav file, usually located in C:\Windows\Application Data\Microsoft\Outlook or C:\Windows\Profiles\User Name\Application Data\Microsoft\Outlook if more than one person uses Outlook on your computer. If you have more than one Outlook profile, you'll have a separate .fav file (Profile Name.fav) for each profile.
Menu or toolbar customizations Copy the Outcmd.dat file, located in C:\Windows\Application Data\Microsoft\Outlook or C:\Windows\Profiles\User Name\Application Data\Microsoft\Outlook if more than one person uses Outlook on your computer.
Rules Copy the Profile Name.rwz file, located in C:\Windows\Application Data\Microsoft\Outlook or C:\Windows\Profiles\User Name\Application Data\Microsoft\Outlook if more than one person uses Outlook on your computer. If you have more than one Outlook profile, you'll have a separate .rwz file (Profile Name.rwz) for each profile.
Nicknames (shortened versions of e-mail names that Outlook matches to actual e-mail addresses) Copy the Profile Name.nick file, located in C:\Windows\Application Data\Microsoft\Outlook or C:\Windows\Profiles\User Name\Application Data\Microsoft\Outlook if more than one person uses Outlook on your computer. If you have more than one Outlook profile, you'll have a separate .nick file (Profile Name.nick) for each profile.
Signatures Copy all the files with .rtf, .htm, .html, or .txt file name extensions in C:\Windows\Application\Data\Microsoft\Signatures or C:\Windows\Profiles\User Name\Application Data\Microsoft\Signatures if more than one person uses Outlook on your computer.
Stationery If you've created stationery, copy all the files in C:\Windows\Application Data\Microsoft\Stationery or C:\Windows\Profiles\User Name\Application Data\Microsoft\Stationery if more than one person uses Outlook on your computer.
Personal Address Book Before copying your Personal Address Book to your new computer, you must first identify the path to your Personal Address Book (.pab) file in your mail profile. Then you can search for the .pab file on your old computer and copy it to your new computer.
Finding and copying your .pab file
1. Start Outlook.
2. On the Tools menu, click Services.
3. On the Services tab, click Personal Address Book, and then click Properties.
4. Note the path to your .pab file. It is usually in C:\Windows\Local Settings\Application Data\Microsoft\Outlook and is named Mailbox.pab.
5. Click OK twice, and then, on the File menu, click Exit and Log Off.
6. Use the Microsoft Windows® Find feature to search for your .pab file, and then copy it to your new computer. You can save the .pab file in any directory on the new computer, but be sure to note the location for use later.
Note If you have more than one Outlook profile, you'll have a separate .pab file for each profile. It's not possible to merge one Personal Address Book with another. However, you can use the Import and Export Wizard to merge all the e-mail addresses in your Personal Address Books into your Contacts folder.
Custom categories If you've added custom categories to your Master Category List, you can export the Categories key from your registry and move this key to your new computer.
Note If you've added only a few custom categories to your Master Category List, you may want to skip this section and add the categories manually to the Master Category List on your new computer.

We also provide technical support with Microsoft Certified Technicians, for all Computer issue. e.g Computer Support, Computer Help, Tech Support, Computer Repair, Online Computer Support.

Source microsoft.office.com

Find specific items and other information

2008-03-12T02:34:00.000-07:00

Instead of scrolling through a long list of Outlook items to find the one you want, you can use the Find page to search quickly. The Find page works like a typical Web search page, and you can search for any kind of Outlook item, including messages, appointments, contacts, or tasks.

Click Advanced Find to search for items in more than one folder, or to search for items by more than one criterion.

To quickly find a contact no matter where you are in Outlook, use the Find a Contact box on the toolbar.

Share Outlook Calendar

2008-03-10T03:01:00.000-07:00

Share an Outlook Calendar by using Net Folders

If you want to share information, such as a group events schedule, with people in different organizations, you can use Outlook 2000 Net Folders to share information with anyone who also uses Outlook. First, create a group calendar. Then send everyone you want to be a subscriber (member) a copy of the group calendar Net Folder. Each person in the group can enter events, activities, and other information if you've granted them the appropriate permission level. Each time an appointment or event is added or changed, each member's shared calendar will be updated automatically. To share a calendar, you must place the calendar folder in a personal folders file (.pst) that's stored on your computer. You cannot share folders stored on a Microsoft Exchange server.

First, create the group calendar

On the File menu, point to New, and then click Folder.
In the Name box, enter a name for the folder.
In the Folder contains list, click Appointment items.
In the Select where to place the folder list, click a location for the folder.

Next, publish a Net Folder

In the Folder List, select the group calendar folder that you want to share.
On the File menu, point to Share, and then click This folder.
Click Next.
Click Add.
In the Type name or select from list box, enter the names of the people you want to share the folder.
After you enter each name, click To. When you finish entering names, click OK.
Click a name in the Member List list, click Permissions, and then assign a level of permission to that person. You can select multiple names to give them all the same level of permission.
Click Next.
If you want, type some text to describe the folder to subscribers, and then click Finish.

An automatic invitation is sent to each of the potential subscribers. They must click the Accept button in the invitation in order to subscribe.

Tip If you want to place an item in a Net Folder that's viewable by you but isn't sent to other subscribers, after creating the item, select the Private check box.

source microsoft.office.com

Manage files and folders

2008-03-05T21:18:00.001-08:00

Each type of information in Outlook is stored in a separate folder. E-mail is stored in the Inbox folder; contacts are stored in the Contacts folder, and so on. Some Outlook folders and their shortcuts are already created for you on the Outlook Bar. You can add new folders and shortcuts as you need them, and you can work directly with the folder hierarchy by displaying the Folder List.

In addition to Outlook folders, you can use Outlook to work with other files on your computer's hard disk or on a network server. You can quickly open, copy, move, print, or delete files, and you can create shortcuts to your files. You can also connect to or disconnect from a network server.

Here are some of the features that help you manage files and folders in Outlook:

· Import and Export Wizard Import and export Microsoft Excel, Microsoft Access, and other file formats so that you can leverage existing information.

· Microsoft Word as an e-mail editor Use Word as the text editor for e-mail messages to take advantage of the formatting and other features it offers.

· Document properties Find, sort, group, and display a subset of Microsoft Office files based on their properties.

· Mail merge with Word Begin mail merges and bulk mailings of e-mail messages or of faxes.

· Document Explorer Find Office files.

· Drag-and-drop editing Copy information directly from Outlook items to other Office files, and vice versa.

· Find files Search for Office files based on search criteria you specify. You can sort, group, and filter the search results, and open the files to view details.

· Letter Wizard in Word If you use Word as your e-mail editor, prepare a new letter to any person in the Outlook Contacts folder.

· Office files as Outlook forms Use Office files as custom forms.

Retrieve Password

2008-02-29T06:56:00.001-08:00

How to Retrieve E-mail Account Password

If you have a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) e-mail account, and you have a problem with your account password, the following dialog box appears.

You can fix the problem by doing the following:

Contact your Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.), and ask the ISP to assign your account a new password. Your old password cannot be retrieved from Outlook.
Update your e-mail account settings with your new password.

· On the Tools menu, click E-mail Accounts

· Click View or change existing e-mail accounts, and then click Next.

· Click the e-mail account you want, and then click Change.

· Make sure that the settings you see match the information you received from your ISP. You have the option of having Outlook remember your password by typing it in the Password box and selecting the Remember password check box. Although this means that you won't have to type your password each time you access the account, it also means that the account is vulnerable to anyone who has access to your computer.

· To verify that your account is working, click Test Account Settings. If any information is missing or incorrect, such as your password, you are prompted to type or correct it. Make sure your computer is connected to the Internet.

· If necessary, make your changes to the appropriate information. If you want to change additional settings, click More Settings. Otherwise, click Next.

· Click Finish.

Note Unless specified by your ISP, all server and address entries are typed in lowercase letters. Some ISPs require a combination of lowercase and uppercase letters for passwords to add further security, for example, passWorD. Check with your ISP to see if it requires a case-sensitive password. Use strong passwords that combine upper- and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Use a strong password that you can remember so that you don't have to write it down.

Personal Folders file (.pst) Password

If you have password protected a Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organize and back up items for safekeeping.), when you try to open the .pst file in Outlook, a dialog box similar to the following appears.

Important Make sure you remember your password. Without the password, you cannot open the .pst file, and you cannot access any of the items or folders it contains. Microsoft is not able to retrieve lost file passwords.

How to Add Password

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How to add Password Your Personal Folder File

Adding a password to your personal folders (.pst) file in Outlook 2000 protects the contents of your file from others who might have access to your computer or to the server location where you've stored the file. It also enables you to view the file when you've logged on using a different name.

To add a password to your personal folders file

Follow the Step

If the Folder List is not displayed, on the View menu, click Folder List.
Do one of the following:

If you're using Outlook in the Internet Mail Only configuration, right-click Outlook Today - [Personal Folders], and then click Properties For Personal Folders on the shortcut menu.
If you're using Outlook in the Corporate or Workgroup configuration, right-click Personal Folders, and then click Properties For Personal Folders on the shortcut menu.

On the General tab, click Advanced.
Click Change Password.
In the New password box, type your new password. In the Verify password box, type the new password again.
Make sure that the Save this password in your password list check box is cleared. This insures that you (or anyone with access to your computer) will be prompted for the password each time you run Outlook.

The next time you start Outlook, you'll be prompted to type a password for the .pst file.

Additional considerations for securing your .pst file

Utilities that can remove or bypass the password on a .pst file are available on the Internet. These utilities are not endorsed or supported by Microsoft. To protect any sensitive e-mail stored in a .pst file from these utilities, consider taking the following additional precautions:

If you're using Outlook in the Corporate or Workgroup configuration, move all sensitive e-mail from the .pst to your mailbox on the Exchange Server.
If you need to use a .pst file that is located on a file server or in a shared directory, control which users can access the .pst file. If you're running Microsoft Windows® NT, you can use the Windows NT File System (NTFS) to enable only the owner to access the .pst file. For more information about controlling access to files, see Help for the operating system you're using.
If you use a .pst file that's located on your computer, limit access to the computer by using a password-protected screen saver, locking the computer, or locking the office where the computer is located.

Deleting a Profile

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If you no longer need a profile, it should be removed from your computer. Remember,

profiles can be deleted only from the Windows desktop, not from within Outlook.

1. From the Windows desktop, click Start.

2. Point at Settings and click Control Panel. The Control Panel dialog box appears.

3. Double-click Mail. The Properties dialog box appears containing information about

the services on your computer.

4. Click Show Profiles…. The Mail dialog box appears with a list of profiles available

on your computer.

5. Select the profile you want to delete.

6. Click Remove.

7. Click Yes to confirm the deletion. The Mail dialog box reflects the change you just

made.

8. Click Close.

9. Close the Control Panel.

Editing Profiles

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Editing Profiles form the Windows Desktop

The greatest advantage of using the Windows method for editing profiles is that you can

easily select any profile that’s available to you.

1. From the Window’s desktop, click Start.

2. Point at Settings and click Control Panel. The Control Panel appears.

3. Double-click Mail. The Properties dialog box appears containing information about

your current default profile.

4. Click Show Profiles…. The Mail dialog box appears with a list of profiles available

on your computer.

5. Select the profile you want to edit and click Properties. The Properties dialog box

appears listing the information services for the selected profile.

6. Click any of the following:

7. Add -- add an information service to the profile.

8. Remove -- remove an information service from the profile.

9. Properties -- examine and change an information service’s properties.

10. Copy -- make a copy of an information service.

11. About -- see information about an information service.

12. When you have finished making changes, click OK.

13. Click Close.

14. Close the Control Panel.

Editing Profiles from within Outlook

When you edit a profile from within Outlook, you can edit only the profile that is

currently being used. Before Outlook starts, it must know which profile to use. After

Outlook has started, you can not switch between profiles.

1. If it’s not already, start Outlook. When asked, select the profile you are wanting to

edit.

2. Click the Tools menu and select Services…. The Services dialog box appears with a

lists the services in the profile Outlook is currently using.

3. From the Services dialog box, click any of the following options:

• Add -- add an information service to the profile.

• Remove -- remove an information service from the profile.

• Properties -- examine and change an information service’s properties.

• Copy -- make a copy of an information service.

• About -- see information about an information service.

4. When you have finished making the changes you want, click OK.

Outlook 2000 Creating Profile

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When Outlook is installed, a profile is created in order for you to access your Exchange

account. If you share a computer, or need to access more than one account such as a

departmental account, each account needs to have its own profile to keep Outlook

information separate. Learn to modify your own profile or to create additional profiles.

This document was created to support the Outlook documentation. There is not a specific

course on Working with Profiles offered by Academic Computing Services (ACS). Use

this document to enhance what you know about message management. This document

discusses the fundamentals of Working with Profiles using Outlook 2000. Upon

completion of this document you should be able to:

• create new profiles

• edit profiles

• delete profiles

Outlook Profiles

When Outlook is installed, a profile is automatically created for you. A profile contains

the following information:

Information Services – a list of information services and the properties of each of

them.

• Delivery – the location to which new email should be delivered, and where other

Outlook items are saved. Delivery also defines the order that Outlook uses

information services when attempting to send email.

• Addressing – the default address book to use when addressing email, the address

book in which you want to save information about new contacts, and the order in

which address books should be searched to verify recipients email addresses.

Your profile information, stored in the Windows registry, contains information that

defines how Outlook works for you. You can modify this profile or you can create

additional profiles. If you share a computer, each person needs to have their own profile

to keep Outlook information separate.

Profiles can be created, viewed, and modified from the Windows desktop or from within

Outlook. Copying and deleting profiles can be done only from the Windows desktop not

from within Outlook.

Creating a new Profile from the Windows desktop

If you share a workstation with another or you need to configure options for a

departmental resource such as a room, create a new profile for each user.

1. From the Window’s desktop, click Start.

2. Point at Settings.

3. Click Control Panel. The Control Panel dialog box appears.

4. Double-click Mail. The Properties dialog box appears containing information about

the current service on your computer.

5. Click Show Profiles…. The Mail dialog box appears with a list of profiles available

on your computer.

6. Click Add…. The Microsoft Outlook Setup Wizard leads you through a series of

windows in which you set up the information services for the new profile.

7. Select Microsoft Exchange Server. Click Next.

8. In the Profile Name field, type a name for the new profile (e.g. John Doe). Click

Next.

9. In the box below the Mailbox Exchange server: field, type

skylark.mail.ukans.edu if you are staff or faculty or hawk.mail.ukans.edu if

you are a student.

10. Type the new Exchange account name of the profile in the Mailbox: field (e.g.

jdoe@ukans.edu). Click Next.

11. If you travel with your computer, select Yes. If not, leave No selected. Click Next.

12. The last window tells you that everything has been installed. Click Finish.

13. The Mail dialog box displays the new profile. Be sure the new profile is selected and

click Properties. The Properties dialog box for that account appears.

14. Be sure Microsoft Exchange Server is selected and click Properties.

15. Click the Advanced tab.

16. Under the Logon network security: field, click the down arrow and select None.

17. Click OK twice.

18. Click Close.

19. Close the Control Panel.

20. Open Outlook.

21. Click the Tools menu and select Options…. The Options dialog box appears.

22. Click the Mail Services tab.

23. Select Prompt for a profile to be used.

24. Click OK to close the Options dialog box.

The next time you open Outlook the Choose Profile dialog box appears allowing you to

select which profile you want to open. Next to the Profile Name: field, click the down

arrow and select your profile. Click OK to proceed with the start up process.

How to Use Outlook Web Features

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Managing Communications on Your Intranet

Microsoft Outlook 2000 provides the following ways to manage information from the Internet or your intranet. Users can use the Contacts folder to do the following:

Keep track of contacts’ Web sites.
Open the Web history folder from within Outlook 2000.
Share a catalog of Web sites in a public folder.

Browse Web pages in Outlook

Create home pages for folders

Because you can view Web pages in Outlook 2000, it is easy to create a home page for a public folder. A folder home page can be used to provide the following:

Information about the purpose and use of a public folder.
A primary or secondary customizable view of the folder contents.

To add a folder home page in Outlook 2000

In the Outlook Folder list, right-click the folder, and then click Properties.
In the Properties dialog box, click the Home Page tab.
Select all the options that you want to set up the home page.

Store URLs on the Outlook Bar

Customizing the Outlook Bar

To add a URL to the Outlook Bar

In Outlook 2000, use the Address box on the Web toolbar to go to the Web page that you want to add.
On the File menu, click New, and then click Outlook Bar Shortcut to Web Page.

When you click the URL in the Outlook Bar, the Web page appears in the right pane of the Outlook 2000 window.

Save Web page addresses in Contacts

To create a list of contacts’ Web addresses in a public folder

Create a new public folder, and then configure it to contain the information for your contacts.
Create or modify a view to show only the Full Name, Business Phone, E-mail address, and Web Page fields.
Add or import contacts to the public folder.

Password protect Outlook

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Currently there is no way to password protect Outlook on startup or to lock Outlook if you need to quickly walk away from your computer other than by using your Microsoft Windows® logon password or by using third-party software written specifically to password protect Outlook. However, you can set a password on your Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organize and back up items for safekeeping.). If you use an Internet e-mail account in Outlook, such as a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) or HTTP (HTTP (Hypertext Transfer Protocol): Protocol that is used when you access Web pages from the Internet. Outlook uses HTTP as an e-mail protocol.) account, your e-mail messages are delivered to a .pst data file on your computer's local hard disk. You can use a password on your .pst file to help prevent accidental intrusion by other people whom you share your computer with.

How to:

1. On the Go menu, click Folder List.

2. Do one of the following:

If you have a POP3 e-mail account, right-click the Personal Folders folder, and then click Properties For "Personal Folders" on the shortcut menu.

If you have an HTTP e-mail account (not supported in Outlook 2000), such as MSN® Hotmail®, right-click the Hotmail folder, and then click Properties For "Hotmail" on the shortcut menu.

3. On the General tab, click Advanced.

4. Click Change Password.

5. In the Change Password dialog box, type your new password and verify it by typing it a second time. The password can be up to 15 characters.

Note Use strong passwords that combine upper- and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Use a strong password that you can remember so that you don't have to write it down.

6.Make sure that the Save this password in your password list check box is cleared. This prevents the password from being cached, and you need to type the password each time you run Outlook. Don't forget the password.

7. Click OK three times.

Important The .pst password feature is not intended to provide security against hackers. It is just a way to prevent inadvertent intrusion by other people whom you trust and share your computer with, such as at home with your family. A more secure way of protecting your data on a computer that

you share with other people is to create a password-protected Windows user account for each individual using the comp

Set Outlook as your default e-mail program

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Set Outlook as the default e-mail program

Use the procedure that applies to your situation:

1. Start Outlook 2000 and wait for it to complete its setup tasks (also called "first run tasks").

2. When you see the message
"Outlook is not currently your default manager for Mail, News and contacts. Would you like to register Outlook as the default manager?"

click Yes.

You must quit and restart any open Office programs to have them recognize Outlook as the new default e-mail program. You might also need to quit and restart any other open, e-mail enabled programs.

1. Start Internet Explorer.

2. On the Tools menu, click Internet Options, and then click the Programs tab.

3. In the E-mail, Newsgroups, Calendar, and Contact list lists, click Microsoft Outlook. Click OK.

Note If you're using a browser other than Internet Explorer 5, see the Help for that browser to learn how to change the default e-mail program.

Create a message using stationery

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Click Inbox.
Do one of the following:

If you're using Outlook in the Corporate or Workgroup configuration, on the Actions menu, point to New Mail Message Using, and then click the stationery you want to use.
If the stationery you want is not listed, click More Stationery, and in the Stationery list, click the one you want to use.

If you're using Outlook in the Internet Only configuration, on the Actions menu, point to New Mail Message Using, and then click More Stationery. In the Stationery list, click the one you want to use.

You can add more stationery choices to Outlook if you have Internet access. Click Get More Stationery in the Select a Stationery dialog box to connect to the Microsoft Microsoft Office Online site and download more stationery.

If you can't find stationery that suits your needs, you can customize existing stationery, create your own, or use stationery that someone else sends in a message you receive.

If there's a stationery style that you'd like to use for the e-mail you send every day, you can change your e-mail settings so that all your new messages are sent with that stationery.

The HTML message format also lets you enhance messages using formatted text or a structured layout

Note While many popular e-mail programs besides Outlook 2000 — such as Outlook 98, Outlook Express 4.0, Eudora 4.0, and Netscape Messenger 4.0 — understand HTML messages, some do not.

Contacts displayed in Address Cards view

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Outlook also has a Contacts folder that stores names, addresses, phone numbers, and more. Outlook contacts are fully integrated into Outlook, providing flexibility and customization that are not available in the Personal Address Book. You can link any Outlook item or Office document to a contact to help you track your activities associated with that contact. You can also import contact lists from other programs into Outlook. And now, you can use your contact list to start Microsoft Word mail merges from Outlook. Here are some of the other contact features you can use:

Find a contact Easily find and open a contact from anywhere in Outlook by typing the name into a box on the toolbar.

Card view View and print contacts in a compact format that looks like an address card file.

Outlook Address Book Use the Outlook contact list as an e-mail address book in the Address Book dialog box.

Personal distribution lists Create distribution lists of selected contacts from your Contacts folder and from the Microsoft Exchange Server Global Address List.

Address booklet Print contacts in a convenient, small-sized or medium-sized booklet format for use in your paper address book.

AutoAddress Enter an address for a contact and have Outlook separate the street, city, state or province, country or region, and ZIP code/postal code into different fields

AutoName Enter the full name for a contact, and have Outlook separate the first, middle, and last names into different fields so that you can sort, group, or filter contacts by any part of the name.

AutoDial, speed dial, and last-number redial Have Outlook dial contact phone numbers if you have a modem. Add numbers you dial frequently to a speed-dial list for quick access, and redial numbers you called recently.

Automatic Map Have Outlook start your Web browser and take you to the Microsoft Expedia® Web site, where a free service will plot a map to any address in the United States.

Flag Contact for Follow-up Mark contacts with follow-up reminders.

File As File a contact under any name that helps you find that contact quickly.

Contact Activity Tracking Keep track of all e-mail, tasks, appointments, journal entries, and documents related to a contact. For example, you can easily see all upcoming appointments and tasks related to a particular contact. You can also open a contact from any related item.

Journal integration Quickly view activities that you recorded for each contact in your contact list.

New Contact from Same Company Quickly create several contacts from the same company.

New Message to Contact, New Meeting with Contact, New Task for Contact Have Outlook automatically enter the contact's name and e-mail address when you create a message, meeting, or task directly from a contact.

Mail Merge to Contacts Begin a mail merge from Outlook based on the contacts shown in the current view, and include any contact fields you want.

Phone number entry and formatting Keep multiple phone numbers for each contact. Have Outlook format phone numbers for you when you type them so that your phone list is more readable, consistent, and accurate.

World Wide Web page access Store a Web page address for each contact so that you can quickly go to the contact's home page.

Merge Contact Information Before adding a new contact, Outlook sends a message if the contact might be a duplicate and gives you the option of automatically merging the new information with the existing contact entry.

Share contacts using electronic business cards in Outlook

To send a vCard

In your Outlook Contacts, enter information for the person whose business card you want to send. (If you've already done this, go to step 2.
On the File menu, point to New, and then click Contact. In the Full Name box, type a name for the contact. Enter any additional contact information.

Tip To quickly create an entry in Contacts for another individual, open a message you received from them, right-click on the sender's name in the From line, and then click Add to Contacts on the shortcut menu.

3. Send the vCard to the individual you want to receive it. In the open contact, on the Actions menu, click Forward as vCard. Outlook attaches the contact information in a vCard file called contactname.vcf

4. Complete the rest of the message and click Send.

Note You can automatically include a vCard every time you send a message. Just add the vCard to your signature!

Outlook does not save a copy of contactname.vcf on your hard disk when you send the vCard directly from Contacts. This means that you'll need to open Contacts each time you want to send someone's vCard. If you want more flexibility in distributing a vCard — for example, if you want to be able to insert a vCard in a message that you've already started composing or in other Outlook items-save the file for that vCard to a convenient location where you can access it.

To save a vCard file to a convenient location

1. Click Contacts, and then select the contact you want to open.

2. On the File menu, point to Open, and then click Selected Items.

3. In the contact, on the File menu, click Export to vCard. Specify the location where you want to save the file, and then click Save. When you want to insert the file in an item that you have opened, on the Insert menu in the item, click File, and then select the .vcf file.

To transfer to Contacts vCard information sent to you

In the message that contains the vCard you received, double-click the vCard attachment.
Add any other information you want about the contact, and then on the File menu, click Save and Close.

Only the information in the vCard is saved. Outlook does not save a copy of the vCard file itself (except in the original message). This means you're limited to distributing that person's vCard from Contacts (or from the original message). As stated above, you'll have more flexibility if you save the vCard file to a convenient location.

To save to disk a vCard file sent to you

In the message that contains the vCard you received, on the File menu, click Save Attachments.
Specify the location where you want to save the vCard file, and then click Save.

If someone gives you a disk or directs you to a location where they've stored one or more vCard files, you can import that information into Contacts.

Add a special design to an Outlook HTML message

Holidays, birthdays, formal engagements, and many other special events deserve special attention, so you'll want your e-mail to match the occasion. Using the HTML message format in Outlook 2000, you can choose from many designs of stationery for the greeting or announcement you want to send or even for your everyday e-mail. With the stationery you choose, Outlook provides appropriate fonts, images, and background colors for your message.

Track a phone call to a contact

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Open the contact you want to call.
On the Actions menu, point to Call Contact, and then click the phone number.
To record the start and end time of the call, select the Create new journal entry when starting new call check box.
If you select this check box, after you start the call, a journal entry opens with the timer running. You can type notes in the text box of the journal entry while you talk.
Click Start Call.
Pick up the phone handset, and then click Talk.
When you are finished, click Pause Timer to stop the clock, and then click Save and Close.
Click End Call, and then hang up the phone.

To view the new journal entry for the call, click the Activities tab, and then in the Show list, click Journal.

Note If you don't see the entry for the phone call when you click the Activities tab in the contact and then click Journal in the Show list, you might need to change how the contact is filed.

Maintain address books and a contact list

An address book in Outlook is an electronic version of a paper address book that stores names, phone numbers, and other information. You may have multiple address books, such as your company's global address book and a Personal Address Book

Add a contact from a message or meeting request

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1. In the open e-mail message or meeting request, in the From, To or Cc field, right-click the name you want to add to Contacts, and then click Add to Contacts on the shortcut menu.
When the entry for the contact opens, the name and e-mail address are filled in for you. If you want, add any other information for the contact.

2. Click Save and Close on the toolbar.

Add an address to my Outlook Contacts folder from e-mail I receive

In Outlook 2000, you can easily add to your Contacts folder the name of anyone who sends you an e-mail message.

Add a sender's name to your Contacts folder

1. Open the e-mail message.

2. On the From line, right-click the name of the sender, and then click Add to Contacts.

A contact will open with the sender's name and e-mail address filled in. You can add any other information you want.

Display a map for an Outlook Contact

Note If an address is in your Personal Address Book, you can import it into Contacts to use the mapping and other features Contacts offers. For more information, type import addresses into contacts in the Office Assistant or on the Answer Wizard tab in the Outlook Help window, and then click Search.

See a map of a contact's address

Click Contacts on the Outlook Bar.
Click the contact whose address you want to locate.
On the File menu, point to Open, and then click Selected Items.
Under the address button, click the down arrow, and then click the type of address you want to find on a map - Business, Home, or Other.
On the Actions menu, click Display Map of Address.

On the Expedia Maps Web site, you might need to specify additional information to get the most appropriate map for your needs. For help on this, click the Help button on the Expedia Maps Web site toolbar.

If the Web site can't display a map for the address, verify that you entered the address correctly. In the contact in Outlook, click the Address button. Make sure the fields contain the correct information.

Keep a record in Outlook of calls

In today's world, time is money, so you want to keep track of how much time you spend consulting with a client, researching information, or otherwise spending billable time making phone calls. Also, you'll want to keep a record of what you discussed, decisions you made, issues to follow up on, and other important content of your conversation. You can do all this by creating a journal entry from within Contacts. While you type notes to document your conversation, Outlook will record the call length. If you want to, you can also look up previous calls and other journal entries related to that contact.

The following procedure assumes your computer and modem are set up for automatic phone dialing. If they aren't, learn how to do this by typing automatic dialing in the Office Assistant or on the Answer Wizard tab in the Outlook Help window, and then clicking Search. Also, see Using Outlook to dial local calls that require an area code.

Finding a contact quickly in Outlook 2000

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Trying to find an Outlook contact but can't remember the person's last name? Or do you remember a contact's catchy e-mail address, but can't remember their name? Use the Find a Contact box on the Standard toolbar in Outlook to quickly locate the contact without even opening your Contacts folder.

On the toolbar, type the name of the contact you want to find in the Find a Contact box. You can enter a partial name, such as Judy L, a first or last name, or an e-mail alias. To quickly open a contact you previously searched for, click the Find a Contact arrow and select a name.

Create new Outlook Contact from e-mail sent to you

If someone you'd like to add to your list of contacts sends you a message or meeting request, or is included on one of these items that you receive, you don't have to manually enter all the contact information about that person. You can automatically enter their name and e-mail address by following the procedure below.

Outlook 2000 Configuration

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The steps follow to Configure Outlook 2000

Open up Microsoft Outlook 2000
Click Tools on the Menu bar then select Accounts

3. Click Add then select Mail

4. Enter in your name and click Next

5. Specify the Email address that you want others to reply or send mail to you with. Click Next

6. Select POP3 as the server type at the top of the window enter popmail.real-time.com for the Incoming mail (POP3 or IMAP) server. Type mail.real-time.com for the Outgoing mail (SMTP) server. Click Next

7. Type in the User (Account) Name and Password that was given to you by Real Time for accessing your email account. The "Log on using Secure Password Authentication ((SPA)" Check mark box should be unchecked. Click Next

8. Select Connect using my phone line if you are using a modem, or appropriate Internet connection. Click Next

9. Select Use an existing dial-up connection. Click Next

10. Click Finish

11. Left click on popmail.real-time.com so it is highlighted. Then click on Properties

12. In the Properties window, make sure mail account is popmail.real-time.com. Place a check in the box next to Include this account when receiving mail or synchronizing. Click on the Servers tab to continue

13. Under the Outgoing Mail Server heading, place a check mark in the box next to My server requires authentication Click on the Advanced tab

14. Place a check in the This server requires a secure connection (SSL) box under Incoming Mail (POP3): heading (the Port Number automatically changes to 995.) Place a check in the This server requires a secure connection (SSL) box under Outgoing mail (SMTP): heading, then click on OK

15. Click on Close in the Internet Accounts window

Microsoft Outlook 2000

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Microsoft Outlook 2000

Outlook 2000 was included with all versions of Office 2000 (Standard, Professional, Premium and Microsoft Office Developer). It was also available as a standalone product; however, it doesn't journal Office 97 application documents. Microsoft customers who have a valid Exchange Server client access license (CAL) can use Outlook 2000. Outlook 2000 is also included with Microsoft Small Business Server 4.5

Microsoft Outlook 2000 is an advanced e-mail software program that allows users to send and receive e-mail. In addition to e-mail, Outlook has a personal calendar and group scheduling, personal contacts, personal tasks and the ability to collaborate and schedule with other users.

System Requirement for Outlook 2000

Computer: 100% IBM Compatible

Processor: Intel Pentium 75MHz or higher

Memory: 16MB RAM for Windows 9x
32MB RAM for Windows NT4.0

Drives: 178MB Hard disk drive space
2x CD-ROM

Sound: Multimedia computer required for sound and other multimedia effects.

Video: VGA or higher-resolution

Controls: Keyboard / Mouse

Operating System: Microsoft Windows 95 / 98 / NT 4.0 with Service Pack 3

Other: Requires Internet and/or Network access with SMTP/POP3, IMAP4 or other MAPI compliant messaging service